Nayeli Mendez
Yakima
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, and database administration.
Overview
4
4
years of professional experience
Work History
Receptionist
Cuevas & Villa
01.2023 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Sales Associate
Ross Dress For Less
08.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Box Sales
Yakima Cinema
03.2020 - 07.2022
- Maintained a clean work area through regular sweeping, mopping, and trash removal tasks, promoting an inviting atmosphere for shoppers.
- effective communication with team members, ensuring smooth daily operations.
- Offered assistance to customers purchasing large or heavy items.
- Assisted cashiers with overflow tasks, resulting in faster transaction processing during peak hours.
Education
Business Administration And Management
Yakima Valley Community College
Yakima, WAHigh School Diploma -
Zillah High School
Zillah, WA06.2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling appointments
- Verbal and written communication
- Data inputting
- Service-oriented mindset
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Receptionist
Cuevas & Villa
01.2023 - Current
Sales Associate
Ross Dress For Less
08.2022 - 01.2023
Box Sales
Yakima Cinema
03.2020 - 07.2022
Business Administration And Management
Yakima Valley Community College
High School Diploma -
Zillah High School
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