Nayeli Mendez
Yakima,WA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Also an outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
3
3
years of professional experience
Work History
Receptionist
Cuevas & Villa
Yakima, WA
05.2023 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Processed payments and updated accounts to reflect balance changes.
Sales Associate
Ross Dress for Less
Yakima, WA
10.2022 - 02.2023
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
Box Office Cashier
Yakima Cinema
Yakima, WA
05.2021 - 09.2022
- Greeted customers and provided assistance with ticket purchases.
- Assisted customers in resolving any issues with tickets or seating.
- Verified customer identification when necessary for age restricted events.
- Processed payments using cash, credit cards, debit cards, and gift cards.
- Resolved customer complaints in a professional manner while adhering to company policy.
- Ensured that movie theater lobby was clean and stocked throughout shift.
- Answered phone calls regarding show times, pricing, and other inquiries.
Education
Some College (No Degree) - Business Administration And Management
Yakima Valley Community College
Yakima, WASkills
- Scheduling
- Data Entry
- Time Management
- Greeting and Seating Clients
- Verbal and written communication
- Organization skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Receptionist
Cuevas & Villa
05.2023 - Current
Sales Associate
Ross Dress for Less
10.2022 - 02.2023
Box Office Cashier
Yakima Cinema
05.2021 - 09.2022
Some College (No Degree) - Business Administration And Management
Yakima Valley Community College
Similar Profiles
Nayeli MendezNayeli Mendez
Receptionist at Cuevas & VillaReceptionist at Cuevas & Villa
Michael Ocampo RamosMichael Ocampo Ramos
Dentist at Cuevas & Ramos Prof. Dental Corp.Dentist at Cuevas & Ramos Prof. Dental Corp.
Jay FergusonJay Ferguson
Maintenance Foreman at Cuevas Machine CompanyMaintenance Foreman at Cuevas Machine Company