Nayeli Reynoso
Orlando,FL
Summary
- Process-focused Radiology Technologist with 4 years of experience in radiology and medical imaging. Proficient medical technologist with adaptability in producing comprehensive scans with varying obstacles. Professional and clear communicator, disseminating sensitive information to both patients and doctors.
- Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
X-Ray Technologist
Aya Healthcare
05.2021 - Current
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Maintained examination rooms and restocked medical and radiologic supplies.
- Positioned patients for optimal comfort and set up effective sterile fields before procedures.
- Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
- Documented patient data and histories and updated charts with current information.
- Checked equipment each day and reported major malfunctions to supervisor for attention.
- Assisted doctor during procedures, helping to run machinery and keep patients comfortable and still.
- Managed admissions forms, patient instructions and consent documentation.
Front Desk Receptionist
GoHealth
09.2019 - 05.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Trained new team members on company procedures, customer service and issue resolution.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Compiled information from files and research to satisfy information requests.
Sales Associate
Flormar
02.2018 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Associate of Applied Science - RADIOLOGY
Bronx Community College of The City University of New York
The Bronx, NY06.2019
Skills
- Paperwork Processing
- Information Security
- Data Collection
- Data Entry
- Receiving Support
- Computer Proficiency
- Multi-Line Phone Talent
- Staff Education and Training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
Aya HealthCare- Darren Gressne (858) 295-6255
GoHealth - Sharmila Parwani (646) 683-0440
Flormar - Loverly Lopez (917) 945-7550
Timeline
X-Ray Technologist
Aya Healthcare
05.2021 - Current
Front Desk Receptionist
GoHealth
09.2019 - 05.2021
Sales Associate
Flormar
02.2018 - 08.2019
Associate of Applied Science - RADIOLOGY
Bronx Community College of The City University of New York
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