Nayeli Vargas-Magdaleno
Long Beach,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Shift Manager/Cook/Cashier
Yoshinoya
01.2022 - Current
- Time management skills; prioritize tasks, manage time effectively.
- Cash handling; Accurate cash transactions, counting money and providing change.
- Customer Service; Exceptional customer service.
- Customer recovery, and ensuring customer satisfaction
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on customer service protocols and food preparation techniques.
- Managed inventory levels, reducing waste through effective stock control measures.
- Implemented process improvements resulting in enhanced workflow and service speed.
- Resolved customer complaints swiftly, fostering positive dining experiences and repeat business.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
Cashier/Cook
5000 pies
10.2021 - 08.2022
- Food prep
- Sense of urgency
- Accurately take orders
- Customer service
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service, resolving inquiries and complaints promptly.
- Maintained a clean and organized work area to promote a positive shopping environment.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Cabrillo High School
Long Beach, CA06-2022
Skills
- Cash handling, customer service, Food preparation, time management, teamwork, leadership, problem solving, as well as multitasking
- Cash handling
- Decision-making
- Customer service focus
- Staff motivation
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
AVAILABILITY
- Available Wednesday’s, Thursday’s, Friday’s, and Sunday’s
- Preferably morning/midday shifts
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Manager/Cook/Cashier
Yoshinoya
01.2022 - Current
Cashier/Cook
5000 pies
10.2021 - 08.2022
High School Diploma -
Cabrillo High School