Nayelin Quezada

•Checked customers out and dealt with high amounts of money and around 40 produce codes you had to remember

•Helped customers find specific products, answered questions, and offered product advice.

• Cleaned registers at closing time
• Built and maintained productive relationships with employees.
• Stocked and made shelves neat and organized
• Had to shop for online orders and pay attention to little details for specific items and call customer if they needed substitutions or replacements, made sure every order was with the correct Dasher
• Had to restock bags/ receipt tape/ larger item barcodes/ water barcodes
• Had to do throwbacks and know where each item corresponds
• Had to bag for most customers in a neat order where their groceries aren't being damaged
• Had to train new hires
• Had to work at a fast pace to make sure lines weren't too backed up

• Scanned tickets to let guests into haunted houses and had to explain the house rules
• Worked at the front of house selling tickets and explaining rules of entire park
• Received comments and complaints and worked to deliver solutions to guest satisfaction.
• Was a Scare Actor
• Ran between bringing stockings to and from the bars and the parlours
• Had to manage crowds and seperate guests by group to ensure COVID Guidelines were sufficient
• Sold Arcade game cards and had to explain how the point system and games worked, had to manually fix and reload games/tickets, count tickets and give out prizes, received golf tickets and had to point out the golf course with rules and give them the supplies
• I had to remain in character or remain professional to ensure guests were satisfied and comfortable with their experiences at the park

• Had to check out guests and help ring them up on the self checkout and deal with money and provide exact change
• Stock shelves and make sure there all organized and neat
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Hang sale signs every Sunday and remove old ones every Saturday
• Deal with damages and process them everyday
• Move stock around the store and set up seasonal displays
• Open locked cases for customers
• Had to take and print passport pictures, help customers on the kiosk print out their own personal pictures
• Often times had to run the whole store by myself
• Did 15 hr shifts most Sunday's