Nayelis Armas
Homestead
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server
Buffalo Wild Wings
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Beverage Cart Attendant
Miccosukee Golf And Country Club
08.2022 - 04.2023
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Assisted wait staff with timely food delivery and guest requests.
- Greeted customers and provided menus upon arrival to dining room.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Team Member
Chick-fil-A
06.2021 - 08.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Gathered, organized and input information into digital database.
Education
Associate of Arts - Nursing
Miami Dade College
Miami, FL08.2024
High School Diploma -
Westwood Christian School
Miami, FL05.2021
Skills
- Billing and Payment Processing
- Patron Experiences
- Guest Flow
- Identification Requirements
- Prioritization
- Leadership
- Computer Skills
- Money Handling
- Guest Satisfaction
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Buffalo Wild Wings
05.2023 - Current
Beverage Cart Attendant
Miccosukee Golf And Country Club
08.2022 - 04.2023
Team Member
Chick-fil-A
06.2021 - 08.2022
Associate of Arts - Nursing
Miami Dade College
High School Diploma -
Westwood Christian School
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