Nayelis Gonzalez
Providence,RI
Summary
Experienced with customer service, sales techniques, and product knowledge. Strong problem solving abilities and communication skills. Known for positive attitudes and approach.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Amazon
05.2025 - Current
- Inventory management tasks, ensuring accurate stock levels and organization.
- Implemented safety protocols, maintaining safety regulations.
Sales Associate
American Eagle Outfiters
06.2023 - 09.2025
- Greeted customers, informed about any current sales in the store.
- Helped customers complete purchases, locate items, and join reward programs.
- Stock and organize store inventory during store hours and after closing.
- Maintained up to date product knowledge.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets.
In Store Shopper
Whole Food Market
05.2024 - 07.2025
- Selected and gathered products for customers grocery orders.
- Took customers groceries to their cars and helped load, following safety procedures.
- Maintained cleanliness and organization of shopping areas.
- Helped customers in store find products, and preferred assistance.
Education
No Degree - Social Work
Rhode Island College
Providence, RI05.2027
Skills
- Safety protocols
- Bilingual
- Problem-solving
- Teamwork
- Customer service
- Customer assistance
- Cash handling
- Time management
- Retail sales
- Store opening and closing
- Money handling
- Product knowledge
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Worker
Amazon
05.2025 - Current
In Store Shopper
Whole Food Market
05.2024 - 07.2025
Sales Associate
American Eagle Outfiters
06.2023 - 09.2025
No Degree - Social Work
Rhode Island College