Nayelis Menendez Del Sol
Phoenix,AZ
Summary
Customer-focused professional with extensive experience in service quality enhancement and issue resolution. Effectively prioritize tasks to drive team collaboration and elevate customer satisfaction. Expertise in communication and problem resolution fosters improved customer experiences.
Overview
2
2
years of professional experience
Work History
katharos Commercial Cleaning
Luis Velo
Phoenix, Arizona
06.2024 - 05.2026
- Identified needs of customers promptly and efficiently.
- Addressed customer requests and inquiries, contributing to improved satisfaction levels.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Resolved issues efficiently, showcasing strong problem-solving skills and enhancing service quality.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with diverse coworkers to address product and service issues, enhancing team goal achievement.
- Updated and maintained databases with current information.
Education
High School Diploma -
Centro Mixto ¨Felix Eden Aguada Gerardo
Abreus,Cienfuegos,Cuba 11-2022
Skills
- Quality assurance
- Attention to detail
- Customer service
- Task prioritization
- Time management
- Problem solving
- Adaptability
- Communication skills
Timeline
katharos Commercial Cleaning
Luis Velo
06.2024 - 05.2026
High School Diploma -
Centro Mixto ¨Felix Eden Aguada Gerardo