NAYELLE VERÓNICA GARCÍA
Goodyear,AZ
Summary
Experienced manager and compassionate support professional with a background in both customer-facing roles and caregiving. Adept at overseeing daily operations, delivering top-tier customer service, and leading teams to success. Skilled in communication, leadership, and problem-solving, with a passion for supporting individuals with disabilities through creative accommodations and advocacy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Coordinator
AMC
05.2024 - Current
- - Ensured the safety and well-being of clients in a group home setting.
- - Assisted individuals with disabilities according to their specific needs.
- - Maintained a clean and organized environment, including daily household chores.
- - Supported clients in daily living activities and encouraged independence.
Shift Manager
Arby's
07.2019 - 04.2024
- - Supervised daily restaurant operations, ensuring compliance with company standards.
- - Trained new employees in customer service, cash handling, and food safety.
- - Built strong relationships with customers, staff, and vendors to foster a positive work environment.
- - Contributed to increased customer satisfaction and team efficiency.
Education
High School Diploma -
Kearns High School
Kearns, UT06.2023
Skills
- - Leadership & Team Management
- - Customer Service Excellence
- - Caregiving & Supportive Engagement
- - Conflict Resolution & Problem Solving
- - Communication & Interpersonal Skills
- - Cleaning & Maintenance
- - Training & Staff Development
- - Advocacy for Individuals with Disabilities
Certification
- - CPR Certified
- - First Aid Certified
- - Article 9 Certification
Timeline
Direct Support Coordinator
AMC
05.2024 - Current
Shift Manager
Arby's
07.2019 - 04.2024
High School Diploma -
Kearns High School