Nayelli Juarez
San Diego,CA
Summary
Dynamic leader with a proven track record at The City Of San Diego, excelling in curriculum design and partnership building. Spearheaded initiatives that enhanced student and family relations, while mentoring teams towards excellence. Achieved significant improvements in program/events outcomes through effective training and coaching, embodying a commitment to fostering educational and recreational environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Center Director
The City Of San Diego
San Diego, CA
12.2021 - Current
- Provided guidance, support and mentorship to new employees and conducted performance evaluations.
- Developed, monitored and maintained a budget to ensure efficient use of resources.
- Created reports on daily operations, attendance records, program outcomes and other data as required by the director.
- Coordinated special events such as workshops, seminars or conferences at the center.
- Implemented policies that promote positive behavior amongst participants.
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
- Conducted regular staff meetings to discuss department objectives and goals.
- Resolved customer complaints in an effective manner while maintaining quality standards.
OCA Center Director 1 - Adams
The City Of San Diego
San Diego, CA
06.2024 - 06.2024
- Conducted regular staff meetings to discuss department objectives and goals.
- Established policies and procedures related to center operations.
- Collaborated with local organizations to promote services offered at the center.
- Assisted in developing strategies to increase revenue streams for the center.
- Oversaw staff performance evaluations and provided feedback when necessary.
- Handled customer service inquiries from parents regarding their children's needs or experiences at the center.
OCA Center Director 1 Azalea
The City Of San Diego
San Diego, CA
01.2024 - 02.2024
- Managed daily operations of the center including scheduling, customer service, safety protocols.
- Resolved customer complaints in an effective manner while maintaining quality standards.
- Identified areas of improvement and implemented corrective measures where necessary.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Recreation Leader 1
The City Of San Diego
San Diego, CA
04.2018 - 12.2022
- Assisted with the planning, organizing and supervision of recreation activities for children and adults.
- Maintained communication with parents and guardians regarding their child's progress in the program.
- Ensured facility rules and regulations were enforced throughout all programs and activities.
- Maintained records such as attendance logs, incident reports, evaluations and other documents pertaining to program operations.
- Built and strengthened relationships with children, families, and team members.
- Completed and maintained time and attendance forms and inventory lists.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Performed basic maintenance tasks such as cleaning equipment or setting up fields for play.
Independent Cleaning Services Provider
Self-employeed
San Diego, CA
01.2015 - 11.2019
- Provided comprehensive cleaning and maintenance services, ensuring high standards of cleanliness and organization.
- Managed a client-centered schedule in a fast-paced environment, demonstrating strong time management and adaptability.
- Applied advanced cleaning techniques for deep sanitation in high-traffic areas, maintaining a professional and welcoming appearance.
- Conducted routine and detail-oriented cleaning of entryways and glass surfaces, enhancing the aesthetic appeal of client properties.
Youth Leader
Our lady of the sacred heart church
San Diego, CA
05.2016 - 08.2017
- Provided guidance and mentorship to youth in developing healthy relationships with peers and adults.
- Encouraged youth involvement in community service projects which promote civic engagement.
- Maintained an up-to-date database of student information including contact details and educational background.
- Planned special events such as fundraisers, career days and holiday celebrations.
- Led discussions and facilitated games and activities to demonstrate values and morality.
- Planned and led weekly Bible study meetings and facilitated group activities for teenagers.
Education
High School Diploma -
City Community College
San Diego, CASkills
- Partnership building
- Conflict resolution
- Training and coaching
- Community Engagement
- Collaborative Team Leadership
- Facility management
- Recordkeeping requirements
- Volunteer Sourcing
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Adult and Pediatric First Aid/CPR/AED
- First Aid
Timeline
OCA Center Director 1 - Adams
The City Of San Diego
06.2024 - 06.2024
OCA Center Director 1 Azalea
The City Of San Diego
01.2024 - 02.2024
Assistant Center Director
The City Of San Diego
12.2021 - Current
Recreation Leader 1
The City Of San Diego
04.2018 - 12.2022
Youth Leader
Our lady of the sacred heart church
05.2016 - 08.2017
Independent Cleaning Services Provider
Self-employeed
01.2015 - 11.2019
High School Diploma -
City Community College
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