Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Nayely Estrada

Huntington Station

Summary

Sales professional with extensive experience in bilingual environments, ensuring seamless customer interactions and satisfaction. Known for fostering collaborative team environment and consistently achieving sales targets. Adaptable and reliable, excelling in dynamic and changing work conditions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier

Marshalls Retail Store
08.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.

Fruit Expert

Edible Arrangements
05.2019 - 09.2021
  • Demonstrated adaptability during peak periods by adjusting priorities accordingly in order to maintain high levels of service quality under pressure.
  • Improved workplace safety standards by adhering to guidelines for proper lifting techniques during restocking activities.
  • Enhanced customer satisfaction by providing knowledgeable and friendly assistance in fruit selection.
  • Achieved a consistent high level of customer satisfaction by addressing questions, concerns, and special requests with professionalism and care.
  • Upheld strict hygiene standards when handling fruit to ensure food safety regulations were consistently met, protecting customer health and store reputation.
  • Educated customers on proper storage techniques for various fruits, extending product shelf life and reducing food waste at home.
  • Increased store efficiency by maintaining a clean, organized, and well-stocked fruit department.

Counter Associate

Jim Dandy Cleaners
11.2016 - 05.2019
  • Utilized strong communication skills for clear correspondence with both customers and colleagues, fostering better relationships.
  • Maintained clean workspaces, adhering to health codes and company standards for a professional appearance.
  • Expedited orders, ensuring timely delivery to all customers and resulting in positive feedback from clients.
  • Accurately handled cash transactions, maintaining proper cash handling procedures and reducing discrepancies in the register.
  • Managed multiple tasks in high-volume environment.
  • Processed customer orders and accurately entered into order system.

Education

Certificate - Nurse Assistant

Ideal School of Allied Health
Hauppauge, NY
10-2024

High School Diploma -

Huntington High School
188 Oakwood Rd
06-2020

Skills

  • Patient care
  • Customer service
  • Conflict resolution
  • Time management
  • Attention to detail
  • Work ethic and integrity
  • Patience and empathy
  • Reliability and punctuality
  • Written and verbal communication
  • Proficient in Spanish and English
  • Adaptability and flexibility
  • Adaptable to changing demands
  • Organizational skills

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Cooking
  • Watching Movies and TV Shows
  • Doing outdoor activities with my daughter
  • Going on walks
  • Learning new cooking techniques and expanding my culinary skills

Timeline

Cashier

Marshalls Retail Store
08.2021 - Current

Fruit Expert

Edible Arrangements
05.2019 - 09.2021

Counter Associate

Jim Dandy Cleaners
11.2016 - 05.2019

Certificate - Nurse Assistant

Ideal School of Allied Health

High School Diploma -

Huntington High School

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Nayely Estrada