Experienced administrative professional with over 2 years of experience in clerical roles and customer support. Proven ability to handle confidential information with the highest level of professionalism. Proficient in Microsoft Word and Excel. Adept at working independently and within a team to provide exceptional service. Strong background in financial services and administrative tasks, including data entry, document management, and client support.
Ensured visitors receive excellent service through prompt greeting and assistance.
Provided outstanding customer service by promptly answering, screening, and forwarding incoming calls.
Received, sorted, and distributed daily mail and deliveries efficiently.
Provide accurate information in-person and via phone/email to clients and staff.
Performed data entry tasks and maintained precise records.
Managed all necessary documentation for new and existing clients with strict adherence to accuracy and compliance.
Assist with various administrative tasks as assigned, contributing to the smooth operation of the office.
Managed incoming and outgoing communications, including phone calls, emails, and mail.
Organized and maintained filing systems, ensuring documents were easily accessible.
Supported administrative team with data entry and record-keeping tasks.
Provided exceptional customer support to clients and visitors.
Contributed to the preparation and processing of documents across various departments.
Assisted with various clerical tasks, enhancing team productivity.
Greeted visitors and directed them to appropriate personnel or departments.
Answered and managed a multi-line phone system, directing calls as necessary.
Handled mail and package distribution, ensuring timely delivery to recipients.
Provided basic information and assistance to clients in-person and over the phone.
Sorted and filed documents, maintaining an organized workspace.
Assisted with data entry and record maintenance, supporting the administrative team.
Proficient in Microsoft Word and Excel
Excellent interpersonal and communication skills
Strong organizational and multitasking abilities
Ability to handle confidential information with discretion