Nayha Ivey
Oklahoma City,OK
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
9
9
years of professional experience
Work History
Crew Member
Stripes Convenience Store
Lubbock , TX
10.2015 - 05.2016
- Educated customers on menu items, product ingredients and nutritional values.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Team Member
Kentucky Fried Chicken
Oklahoma City , OK
10.2010 - 05.2014
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Assisted customers with product selection and ordering process.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Addressed customer needs, responding to specific requests.
Crew Member
Quiznos Subs
Pompano Beach , Florida
10.2007 - 08.2008
- Educated customers on menu items, product ingredients and nutritional values.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Sandwich Artist
SUBWAY®Restaurant
Pompano Beach , Florida
08.2007 - 05.2008
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Resolved customer issues promptly in a professional manner.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Greeted customers upon entering the store with friendly demeanor.
- Answered phone calls regarding inquiries about products or services.
- Monitored expiration dates on food items for freshness assurance.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Identified needs of customers promptly and efficiently.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Greeted customers and provided product knowledge.
Education
High School Diploma -
Estacado High School
Lubbock, TX01-1999
Some College (No Degree) - Medical Billing And Coding
Sanford Brown Vocational Instuite
Fort Lauderdale, FLSkills
- Safe Food Handling
- Menu Memorization
- Food Running
- Beverage Preparation
- Inventory Restocking
- Food Preparation
- Order Management
- Workplace Efficiency
- Flexible Schedule
- Sanitizing
- Integrity and Honesty
- Problem-Solving
- Performance Improvement
- Teamwork and Collaboration
- Cleaning
- Team Contributions
References
References available upon request.
Timeline
Crew Member
Stripes Convenience Store
10.2015 - 05.2016
Team Member
Kentucky Fried Chicken
10.2010 - 05.2014
Crew Member
Quiznos Subs
10.2007 - 08.2008
Sandwich Artist
SUBWAY®Restaurant
08.2007 - 05.2008
High School Diploma -
Estacado High School
Some College (No Degree) - Medical Billing And Coding
Sanford Brown Vocational Instuite
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