Nayia Williams
Bridgeport,CT
Summary
Detail-oriented healthcare administrative professional with experience supporting office operations, resume screening, inventory management, and patient coordination in fast-paced, multi-specialty environments. Currently pursuing a degree in Human Resources Management and bringing strong organizational, communication, and confidentiality skills to support HR and office coordination functions.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Patient Service Coordinator | Office Operations Support
Hartford Healthcare Multispecialty
Milford, Connecticut
03.2024 - Current
- Assist management with screening and reviewing incoming resumes.
- Trained new staff on office procedures and best practices for patient coordination.
- Maintain and manage office inventory for a multi-specialty office.
- Triage calls and support front-desk operations while maintaining HIPAA compliance.
- Coordinate appointment scheduling across departments.
ROI Specialist | Administrative Support
St. Vincent's Medical Center
Bridgeport, CT
06.2023 - 03.2024
- Process medical record requests with accuracy and confidentiality.
- Support office operations and adhere to HIPAA and HIM policies.
- Scanned and validated medical records for upload.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Supported administration staff with records requests to support patient care.
Patient Service Specialist / PCA
Advanced Radiology Consultants
Fairfield, Connecticut
10.2019 - 06.2023
- Scheduled appointments, managed payments, and resolved concerns.
- Managed patient check-in and check-out processes to ensure smooth operations.
- Maintained patient records and ensured compliance with HIPAA regulations.
- Collaborated with healthcare staff to facilitate effective patient care and support.
Education
High School Diploma -
Elmont Memorial High School
Elmont, NY06-2018
B.S. - Human Resources Management
Southern New Hampshire University
06.2024 - 12.2025
Some College (No Degree) - General Studies
Housatonic Community College
Bridgeport, CTSkills
- Office & Administrative Operations
- Scheduling & Calendar Coordination
- Resume Screening & Candidate Support
- Epic & Healthcare Systems
- Inventory Tracking & Supply Ordering
- Microsoft Office Suite
- HIPAA Compliance
- Professional Communication
Timeline
B.S. - Human Resources Management
Southern New Hampshire University
06.2024 - 12.2025
Patient Service Coordinator | Office Operations Support
Hartford Healthcare Multispecialty
03.2024 - Current
ROI Specialist | Administrative Support
St. Vincent's Medical Center
06.2023 - 03.2024
Patient Service Specialist / PCA
Advanced Radiology Consultants
10.2019 - 06.2023
High School Diploma -
Elmont Memorial High School
Some College (No Degree) - General Studies
Housatonic Community College