Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nayiti Kisegere

Coalinga,CA

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

15
15
years of professional experience

Work History

Grocery Shopper

Instacart
08.2020 - Current
  • Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
  • Assisted customers with special dietary needs or preferences, thoughtfully selecting products tailored to their requirements.
  • Collaborated with store staff to locate items quickly, expediting order fulfillment and delivery.
  • Implemented time-saving strategies such as coordinating multiple orders simultaneously to maximize efficiency without sacrificing quality.
  • Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.

Caregiver/ Med Tech

Merrill Gardens
09.2023 - 12.2023
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Built strong relationships with clients to deliver emotional support and companionship.

Caregiver

Always Best Care Senior Services
03.2023 - 07.2023
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Receiver Associate

Amazon
01.2021 - 01.2022
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
  • Streamlined the unloading process, reducing time spent on manual labor tasks.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Increased efficiency in the receiving process by implementing new inventory management systems.

Delivery Driver

Amazon Flex
04.2019 - 09.2021
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Server

Athenaeum Club
01.2016 - 01.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Processed orders and sent to kitchen employees for preparation.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server/Food Runner

Culinary Staffing
01.2014 - 01.2016
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Served food and beverages promptly with focused attention to customer needs.

Special Events Organizer

USS Midway Museum
01.2014 - 01.2014
  • Increased attendee satisfaction by designing engaging and interactive programs for conferences and workshops.
  • Improved event attendance rates by implementing effective outreach strategies targeting relevant audiences.
  • Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
  • Developed comprehensive post-event reports highlighting key performance indicators, areas of improvement, and future recommendations.
  • Used excellent communication skills to delegate tasks and achieve successful event outcomes.
  • Collaborated with event planners and other stakeholders to encourage teamwork and achieve successful outcomes.

Library Assistant

Mountain View Public Library
01.2010 - 09.2011
  • Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
  • Streamlined library operations by assisting in the accurate cataloging and organization of materials.
  • Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
  • Organized library shelves, materials and equipment in clear, alphabetized order.

Server

San Diego Rescue Mission
02.2009 - 11.2010
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

CNA License Expected -

SiSu Care Education
2023

Bachelor Degree of Art - Child Development and Family

California State University
Los Angeles, CA
2016

Associate Degree of Art- Pre - Nursing

San Diego City College
San Diego, CA
2012

Diploma -

San Diego High School
San Diego, CA
2008

Skills

  • Team player
  • Attention to detail
  • Goal oriented
  • Effective problem solver
  • Organizational skills
  • Customer service excellence
  • Time management

Timeline

Caregiver/ Med Tech

Merrill Gardens
09.2023 - 12.2023

Caregiver

Always Best Care Senior Services
03.2023 - 07.2023

Receiver Associate

Amazon
01.2021 - 01.2022

Grocery Shopper

Instacart
08.2020 - Current

Delivery Driver

Amazon Flex
04.2019 - 09.2021

Server

Athenaeum Club
01.2016 - 01.2021

Server/Food Runner

Culinary Staffing
01.2014 - 01.2016

Special Events Organizer

USS Midway Museum
01.2014 - 01.2014

Library Assistant

Mountain View Public Library
01.2010 - 09.2011

Server

San Diego Rescue Mission
02.2009 - 11.2010

CNA License Expected -

SiSu Care Education

Bachelor Degree of Art - Child Development and Family

California State University

Associate Degree of Art- Pre - Nursing

San Diego City College

Diploma -

San Diego High School

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Nayiti Kisegere