Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Naylea Barrera

Salt Lake City,UT

Summary

Friendly and reliable employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. I am also Bilingual (Spanish and German) and skilled at communicating with people from all backgrounds while providing exceptional customer service. Natural leader with passion for team building and promoting positive company morale.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Employee

Shake Smart
08.2023 - Current
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Enhanced customer satisfaction by crafting high-quality shakes tailored to individual preferences.
  • Maintained a clean and organized workspace, ensuring efficient shake-making processes and excellent hygiene standards.

Employee

McDonald's
11.2022 - 06.2023
  • Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
  • Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.

Employee/Night Manager

Gordo's Pizza
04.2021 - 10.2022
  • Improved guest satisfaction by efficiently managing night operations and promptly addressing customer concerns.
  • Ensured safety of guests through thorough monitoring of property, conducting security checks, and addressing potential risks.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.

Education

No Degree - International Studies

University of Utah
Salt Lake City, UT
05.2027

High School Diploma -

Delta High School
Delta, UT
05.2023

Skills

  • Positive Attitude
  • Problem Solving
  • Team Collaboration
  • Customer Service
  • Social Media Savvy
  • Conflict Resolution
  • Patience Maintenance
  • Decision Making

Accomplishments

Won the Sterling Scholar Award for the Central Utah division in a foreign language, as well as helping at my local elementary school as an ESL assistant.

Certification

  • Food Handling Training - April 2021 to April 2024

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
German
Elementary

Timeline

Employee

Shake Smart
08.2023 - Current

Employee

McDonald's
11.2022 - 06.2023

Employee/Night Manager

Gordo's Pizza
04.2021 - 10.2022

No Degree - International Studies

University of Utah

High School Diploma -

Delta High School

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Naylea Barrera