Naylen Rebolledo
Miami
Summary
Adept at teamwork and collaboration, I boosted customer satisfaction at Flying Food Group by streamlining equipment organization. With a background in IT, my multifaceted expertise includes exceptional problem-solving and computer skills. I excel in dynamic environments, consistently demonstrating flexibility, a positive attitude, and a commitment to excellence.
Overview
21
21
years of professional experience
Work History
Equipment
Flying Food
11.2023 - Current
- Ensured all airline equipment is clean and organized according to the airline's requirements.
- Worked with coworkers to complete tasks.
- Focused on learning new skills and staying updated with industry changes.
- Won employee of the month.
- Was promoted from equipment to lead for my skills in managing staff and developed well in the position.
- Educated in the materials of all the airlines, how to identify them, and controlled D/H.
- Directed employees following security measures to avoid accidents.
- Aided in inventory organization.
IT Specialist
Empresa Servicios Técnicos
09.2003 - 08.2023
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Walked individuals through basic troubleshooting tasks.
- Optimized network performance through regular monitoring and maintenance.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
Education
Bachelor of Science - Computer Science
Hector Alfredo Pineda Zaldívar
Cuba 07.2011
Skills
- Teamwork and collaboration
- Fast learner
- Friendly, Positive Attitude
- Attention to Detail
- Problem-Solving
- Dependable and Responsible
- Flexible and Adaptable
- Calm Under Pressure
Timeline
Equipment
Flying Food
11.2023 - Current
IT Specialist
Empresa Servicios Técnicos
09.2003 - 08.2023
Bachelor of Science - Computer Science
Hector Alfredo Pineda Zaldívar
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