Summary
Work History
Education
Skills
Timeline
Generic

NAYOMI VELASQUEZ

Sunrise Beach,MO

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Program Record Coordinator/Administrative Assistant

Creative Home Programs
Bakersfield, CA
  • Maintain files and client records in a timely manner by updating and filing client date upon receipt of information
  • Initiates records for new clients and creates computer index
  • Prepares files labels and maintains and audits filing sequence
  • Assists in copying and distribution of record information per policy
  • Sends and receives information via facsimile machine
  • Operated computer to enter and retrieve client data
  • Reviews clinical documentation prepared by program staff to ensure that timecard and clinical documentation coincide
  • Ensures accuracy of all data
  • Provides appropriate and timely follow-up and tracking as needed
  • Forwards appropriate documents and information to other program staff upon request
  • Keeps supervisor informed of problems or issues
  • Performs other related duties and activities as required
  • Processes Office Depot Orders
  • Communicates with appropriate staff if documentation is incomplete or unsatisfactory and ensures that steps are took to get documentation corrected.
  • Gathered and organized printed materials required for program participation.

Receptionist

Accelerated Urgent Care
Bakersfield, CA
  • Answered incoming phone calls and directed to the appropriate departments
  • Maintained and updated schedules for patients’ visits
  • Entered new patient demographics into the computer system in addition to patient financial information
  • Managed multiple priorities for a busy medical office
  • Processed and forwarded insurance information to the appropriate internal department for processing
  • Collected co-pays, co-insurance, or deductibles
  • Generated reports on a daily
  • Interacted with our Billing office regarding unpaid claims, denials, rebills or appeals
  • Answered patient questions regarding insurance and broad questions/insurance verifications

Front Desk

Body Xchange Sports Club
Bakersfield, CA
  • Ensuring there is a full stock of workout towels at the front desk and/or in the dryer at the end of your shift for the opener
  • Answering calls and transferring calls
  • Turning off all AC units, radio, and TVs
  • Making sure tanning beds are clean (including mirrors)
  • Dropping agreements/change forms and putting other FD papers on manager’s desk
  • Securing cash box in storage room
  • Empty recycling cans
  • Re-racking all weights locking all front doors behind you
  • MetroPCS, Sales
  • Interpersonal verbal skills
  • Customer services
  • Cash handling
  • Opening/Closing procedures
  • Demonstrating product knowledge and completing transactions

Front Office Coordinator

Terrio KIDS
Bakersfield, CA
  • Answered incoming phone calls and directed to the appropriate departments
  • Maintained and updated schedules for patients’ visits
  • Entered new patient demographics into the computer system in addition to patient financial information
  • Performed general filing and mailroom duties
  • Managed office supplies, office equipment repairs, facility maintenance
  • Assist in office meetings
  • Managed multiple priorities for a busy medical office
  • Processed and forwarded insurance information to the appropriate internal department for processing
  • Collected co-pays, co-insurance, or deductibles
  • Generated reports on a daily, weekly, and monthly basis
  • Interacted with our Billing office regarding unpaid claims, denials, rebills or appeals
  • Answered patient questions regarding insurance and broad questions/insurance verifications
  • Substituted for front office Coordinator in the Early Start Program

Front Office Coordinator

West Wind Pediatric Clinic
El Paso, TX
  • Answered incoming phone calls and directed to the appropriate departments
  • Maintained and updated schedules for patients’ visits
  • Entered new patient demographics into the computer system in addition to patient financial information
  • Performed general filing and mailroom duties
  • Managed office supplies, office equipment repairs, facility maintenance
  • Assist in office meetings
  • Managed multiple priorities for a busy medical office
  • Processed and forwarded insurance information to the appropriate internal department for processing
  • Collected of co-pays, co-insurance, or deductibles
  • Generated reports on a daily, weekly, and monthly basis
  • Interacted with our Billing office regarding unpaid claims, denials, rebills or appeals
  • Answered patient questions regarding insurance and broad questions/insurance verifications

Education

AA - Psychology

Taft College

Bachelor’s degree - Psychology

The University of Texas

Skills

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Timeline

Program Record Coordinator/Administrative Assistant

Creative Home Programs

Receptionist

Accelerated Urgent Care

Front Desk

Body Xchange Sports Club

Front Office Coordinator

Terrio KIDS

Front Office Coordinator

West Wind Pediatric Clinic

AA - Psychology

Taft College

Bachelor’s degree - Psychology

The University of Texas
NAYOMI VELASQUEZ