Nayrobi Rodriguez

Provide a world class customer experience and utilize a proven process to discover each customers best sleep.

Build relationships and rapport with customers to gain trust and commitment.

Effectively communicate product features and benefits, as well as promotional information to drive service and sales.

Lead the daily stores process and procedures to maximize sales and execute profit and loss statement.

Follow up on training processes and coach associates to complete the job efficiently.

Ensure all associates provide the highest level of customer service and provide in the moment feedback.

Supervised the day to day operations of material recovered and customer service experience.

Investigates and resolves customer inquiries and complaints.

Lead and delegate task to a team of 4-6 associates daily.

Responsible for managing and training associates in all aspect of the business.

Schedule interviews, hire, and process on boarding orientation.

Process payroll, complete scheduling, and executing yearly inventory.