Nayrobis Santiago
Jacksonville,FL
Summary
Dynamic professional with over 5 years of experience fostering positive communication among customers, office staff, and patients. Dedicated Production Team Lead with more than 4 years in high-volume manufacturing environments, consistently focused on setting and achieving ambitious goals. An entrepreneurial mindset complements a diverse knowledge base across various fields, showcasing a proven track record of success in multiple roles. Exceptional ability to learn quickly, driven by a strong work ethic and decided commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receiving Inspector
Flightstar Aircraft Services
04.2024 - 04.2025
- Inspected incoming aircraft parts for compliance with quality standards and specifications.
- Documented inspection results using electronic reporting systems to maintain accurate records.
- Collaborated with procurement teams to address discrepancies in received materials.
- Trained junior inspectors on safety protocols and quality assurance processes.
Shipping and Receiving Manager
Skypaxxrepairs
11.2021 - 04.2024
- Acquired essential documentation to streamline shipment processing and enhance logistical operations.
- Coordinated with carrier representatives to implement special delivery arrangements in accordance with established protocols.
- Conducted thorough checks of items scheduled for shipment to confirm alignment with work orders and proper routing.
- Developed and organized work orders, bills of lading, and shipping orders to ensure efficient material distribution.
- Trained new staff on procedures for preparing outgoing and receiving incoming shipments.
Picking Associate
Amazon
07.2020 - 11.2021
- Facilitated product retrieval from specified areas to ensure timely processing and workflow continuity.
- Optimized picking processes to enhance order accuracy and efficiency.
- Evaluated product quality by inspecting merchandise for damage and disposing of items as directed by supervisors.
Patient Transporter
Orange Park Medical Center
03.2019 - 04.2020
- Checked wheelchair and stretcher functionality before patient pickup.
- Picked up requested orders to move equipment and supplies to assigned treatment areas.
- Cleaned, disinfected, and prepared rooms for incoming patients.
- Earned a reputation for good attendance and hard work.
- Transported patients safely between departments, ensuring comfort and adherence to safety protocols.
Team Member
Southern King Holdings, LLC
12.2017 - 01.2019
- Led team in executing daily operational tasks, ensuring efficient workflow and productivity.
- Trained new team members on safety protocols and operational procedures.
- Coordinated with management to implement process improvements that enhanced overall service quality.
- Supervised shift operations, maintaining high standards of customer service and team performance.
Education
High School Diploma -
Fleming Island High School
Fleming Island, FLAssociate of Arts - Nursing
St. Johns River State College
Palatka, FL03.2026
Skills
- Cooperative team member
- Vital Communication & Documentation
- Bilingual: fluent English and Spanish
- Multi-tasking
- Attentive to detail
- Customer service in clinical settings
- Professionalism
- HIPAA Awareness
- Organization and Prioritization
- Punctual and Reliable
- Compassionate care
- Patient needs assessment
- Certified in BLS, CPR & AED
Certification
-American Heart Association BLS, CPR & AED
-SAP
-Forklift
Timeline
Receiving Inspector
Flightstar Aircraft Services
04.2024 - 04.2025
Shipping and Receiving Manager
Skypaxxrepairs
11.2021 - 04.2024
Picking Associate
Amazon
07.2020 - 11.2021
Patient Transporter
Orange Park Medical Center
03.2019 - 04.2020
Team Member
Southern King Holdings, LLC
12.2017 - 01.2019
Associate of Arts - Nursing
St. Johns River State College
High School Diploma -
Fleming Island High School