SUMMARY
Maintained detailed records of all repairs performed on customers equipment for future reference purposes. Highly motivated to achieve goals. Dependable, team player, responsible. Always willing to learn and go the extra mile.
• Tested repaired items to ensure that they met quality stands before releasing them back into service.
• Monitored quality assurance for repairs and customer satisfaction.
• Investigated problems reported by customers regarding their equipment’s performance or functionality.
• Monitored quality assurance for repairs and customer satisfaction.
• Ensured compliance with company policies related to warranty services provided by authorized vendors.
• Followed all safety regulations and procedures when handling packages.
• Participated in ongoing training to enhance own job skills and knowledge.
• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
• Followed all safety regulations and procedures when handling packages.
• Focused on learning new skills and staying updated with industry changes.
Project Management
Affective verbal communicator with the ability to convey information clearly
Detail oriented with an eye of accuracy
Able to work within a team, contributing ideas with others to achieve goals