Naytalia Perez
1365 Crafton Avenue, Mentone,CA
Summary
Proactive Administration Clerk with editing and proofreading expertise and understanding of Excel. Proven success organizing information while managing emails and calls for various personnel. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Administration Clerk/ Internment Desk
Mt. View Mortuary And Cemetery
2021.11 - Current
- Construct legal documentation pertaining to a decedent for final disposition of the remains ( Internment Order and Authorization ) .
- Verify and obtain all Authorized Representative’s initials and representatives that signed the form.
- Work alongside the county of San Bernardino pertaining to the dispositions of John/Jane doe's.
- Legal documentation consisting of death certificates, permits for burial, Chain of Custody and Identification, Service Information, property deeds, Advanced health care directive, Power of attorney, Designated log for cremains to be scattered at sea.
- Streamlined office processes by implementing efficient filing systems and organizational techniques.
- Enhanced communication within the department by establishing a centralized email system.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.
- Facilitated cross-departmental collaboration through clear communication channels and regular meetings among colleagues.
- Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
- Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
- Handled incoming phone calls and answered questions from callers.
- Typed, formatted and edited professional correspondence.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Assisted with onboarding of new employees.
Cashier
Bakers Drive Thru
2018.01 - 2022.03
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for inc
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High School Diploma -
Beaumont Senior High School
Beaumont, CA06.2019
Skills
- Document Control
- Information Processing
- Word Processing
- Paperwork and Documentation
- Document Scanning
- Business Correspondence
- Interpersonal and Written Communication
- Telephone Etiquette
- Telephone Reception
- File Organization
- Data Entry
- Customer Communication
- Researching Issues
- Editing and Proofreading
- Multitasking capabilities
- Team collaboration
- Organizational skills
- Cash Management
- Record Preparation
- Cash Handling
- Administrative Tasks
- Customer Satisfaction
- Outgoing Mail Preparation
- Staff Training
- Document Review
Languages
Spanish
Native or Bilingual
Timeline
Administration Clerk/ Internment Desk
Mt. View Mortuary And Cemetery
2021.11 - Current
Cashier
Bakers Drive Thru
2018.01 - 2022.03
High School Diploma -
Beaumont Senior High School
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