Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Naytasha williams

Wilson,United States
Naytasha williams

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

23
years of professional experience
3
years of post-secondary education

Work History

US Navy

Team Lead
07.2001 - 09.2005

Job overview

  • Salary: $35,190.00 USD Per Year
  • Hours per week: 40
  • Duties, Accomplishments and Related Skills:
  • US Navy, I was responsible for the management of 20 to 30 employees
  • My duties included preparing work schedules, assigning specific duties, submitting performance reviews, providing training, and providing counseling
  • Additional duties included: completing reporting on ordinance qualifications and military track records; and providing customer service to resolve client conflicts to prevent loss of key military accounts
  • Key Results:
  • Implementation of 21 Sailors and Artisans from two separate locations into one manageable space increasing productivity while reducing overhead costs
  • Reduced staff turnover by 22% by implementing team and morale-building programs.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.

US Navy

Income Tax Preparer
10.2006 - 12.2010

Job overview

  • Supervised over 80, to ensure the overall success of the tax assistance center
  • Acted as a Liaison between customers and employees to resolve any problems that occurred
  • Provided feedback to subordinates in areas of professional behavior regarding customers, fellow employees, visitors, and the public.
  • Provided information about available products and services to clients, resulting in increased business opportunities.
  • Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
  • Assessed client tax situations to determine best filing options.
  • Utilized tax software to prepare returns and meet deadlines.
  • Collaborated with clients to answer questions and provide advice on tax matters.

US Navy

Medical Records Clerk
01.2011 - 05.2012

Job overview

  • Salary: $34,518.00 USD Per Year
  • Hours per week: 45
  • Duties, Accomplishments and Related Skills:
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Maintained patient confidence by keeping patient records information confidential.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Maintained patient records in compliance with security regulations.
  • Maintained patient records systems by archiving, scaning and indexing important documents and files.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.

US Navy

Operations Supervisor
07.2012 - 04.2015

Job overview

  • Motivated and trained employees to maximize team productivity.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Compiled training materials for new employees and tracked skill development.
  • Monitored front areas so that questions could be promptly addressed.

Wilson County School District

Substitute teacher
08.2023 - Current

Job overview

  • Salary: USD 100.00 Per Day
  • Hours per week: 24
  • Duties, Accomplishments and Related Skills:
  • I have substituted for all grades and have dedicated most of my time to working with special needs students
  • Expert in guiding the learning process toward achieving curriculum goals and objectives as indicated in the lesson plans for the lessons, units, or projects assigned
  • Compiled report for teacher that includes student attendance, lesson-plan progress, disciplinary actions, and positive developments.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Education

University of Arkansas Grantham
Little Rock, AR

Associate degree from Healthcare Administration, Electronic Health Record Specialist
04.2023 - 12.2023

University Overview

GPA: 3.31

Grantham University
Lenexa, KS

Associate degree from medical billing and coding
02.2017 - 01.2019

University Overview

  • Honoree of Cum Laude
  • Dean's List 1st Semester 2017
  • Dean's List 2nd Semester 2017
  • Dean's List 3rd Semester 2018

Licenses and Certifications: Electronic Health Record Specialist

Skills

  • Teamwork and Collaboration
  • Social Perceptiveness
  • Written Communication
  • Critical Thinking
  • Continuing Education
  • Medical Office Administration
  • Patient Confidentiality
  • Medical Records Management
  • HIPAA Compliance

Timeline

Substitute teacher

Wilson County School District
08.2023 - Current

University of Arkansas Grantham

Associate degree from Healthcare Administration, Electronic Health Record Specialist
04.2023 - 12.2023

Grantham University

Associate degree from medical billing and coding
02.2017 - 01.2019

Operations Supervisor

US Navy
07.2012 - 04.2015

Medical Records Clerk

US Navy
01.2011 - 05.2012

Income Tax Preparer

US Navy
10.2006 - 12.2010

Team Lead

US Navy
07.2001 - 09.2005

Licenses and Certifications: Electronic Health Record Specialist
Naytasha williams