An experienced professional looking to transition into the field of Human Resource. Proven ability to work in collaboration and identify needs to ensure excellent customer service. Highly organized and committed to company practices and exceeding company goals.
Overview
14
14
years of professional experience
Work History
Community Educator
University of Houston
Houston, Texas
10.2022 - Current
Assess the need and develop individualized support plans and monitor progress over time
Facilitating educational activities to increase family engagement, such as providing resources and hosting community events
Provided personalized support to help families achieve their goals and improve their well-being.
Participated in professional development opportunities in order to stay abreast of new trends in public health education.
Student Support Manager
Communities In Schools of Houston
Houston, Texas
02.2019 - 08.2021
Maintain a caseload of 60 students by conducting psychosocial assessments to determine appropriate intervention and track progress throughout the school year
Facilitate groups to improve student self-esteem, social skills, and coping skills
Utilize elements of crisis interventions to de-escalate high-risk situations
Complete documentation to reflect daily activities and student progress
Coordinate school-wide events to promote parental involvement, health and wellness, and academic success
Partner with local organizations and agencies to address the needs of the campus.
Care Coordinator
The Harris Center for Mental Health and IDD
Houston, Texas
03.2014 - 02.2019
Provided service coordination for a caseload of 45 individuals with Intellectual disabilities
Served as a liaison to community agencies, networked with community providers sought out new services available to the residents
Created and developed strategic service plans for individuals based on their specific needs and desires annually
Assessed and resolved issues of deactivation of Medicaid and Social Security Services
Investigated cases of neglect and abuse when Incident Reports are received
Maintained the accuracy of the caseload charts to ensure all rules, regulations, and guidelines with Department of Aging and Disability Services (DADS) are complying for all internal and external audits.
SPED Support Staff
Klein Forest High School
Houston, Texas
08.2012 - 03.2014
Learned and adapted to each student’s special medical, physical, communicative, emotional, and instructional needs
Provided instructional and behavioral support to students in general education classes through collaboration with the special and general education teachers, case manager, and building administration
Provided the level and frequency of support based upon general educators’ and students’ need for assistance.
Diversion Coordinator
The Center of Hope and Compassion
10.2010 - 06.2011
Engaged youth and families in school and community environments
Mentored and created positive relationships with youth
Provided youth with opportunities to work hours awarded to them by courts
Provided youth with tools to prevent reoccurrence offenses
Met with youth to acquaint them with consequences of delinquent acts.
School Support Staff
Northview International Baccalaureate
09.2010 - 06.2011
Served as a liaison between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty
Maintained case history records and prepared reports
Consulted with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
Young Women’s Group Coordinator/Youth Outreach Worker
The Center of Hope and Compassion
06.2010 - 06.2011
Facilitated positive and influential discussions with group
Consulted with supervisor concerning programs for individual families
Transported individuals in homes and attended group meetings to provide information on agency services, requirements, and procedures
Engaged youth and families in school and community environments; mentored and created positive relationships with youth
Referred clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provided concrete information, such as where to go and how to apply
Developed and reviewed service plans in consultation with clients, and performed follow-up visits assessing quantity and quality of services provided.
Education
Bachelor of Arts in Psychology -
Grambling State University
05.2010
Skills
Teamwork and Collaboration
Communication
Detail Oriented
Attention to Detail
Service Excellence
Problem-Solving
Organizational Skills
Analytical Skills
Timeline
Community Educator
University of Houston
10.2022 - Current
Student Support Manager
Communities In Schools of Houston
02.2019 - 08.2021
Care Coordinator
The Harris Center for Mental Health and IDD
03.2014 - 02.2019
SPED Support Staff
Klein Forest High School
08.2012 - 03.2014
Diversion Coordinator
The Center of Hope and Compassion
10.2010 - 06.2011
School Support Staff
Northview International Baccalaureate
09.2010 - 06.2011
Young Women’s Group Coordinator/Youth Outreach Worker