Results-oriented manager with proven expertise in team leadership, conflict resolution, and customer service. Successfully improved safety procedures and enhanced employee engagement, driving productivity and positive outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Family Business (Laundromat)
San Jose, CA
12.2011 - 12.2021
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Improved safety procedures to create safe working conditions for workers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Education
Associate of Science -
No Degree - Certified Professional Coder
AAPC
Salt Lake City, UT
12-2025
No Degree - Medical Billing And Coding
Ed2go Affiliated With California State Univesity East Bay
Hayward, CA
12-2024
Associate of Science - Psychology
Mission College
Santa Clara, CA
05-2023
Skills
Decision-making
Time management
Team leadership
Customer service
Verbal and written communication
Goal setting
Cross-functional teamwork
Staff development
Conflict resolution
Workforce management
Expectation setting
Clear communication
Policy and procedure development
Regulatory compliance
Disciplinary techniques
Teamwork and collaboration
Positive attitude
Adaptability and flexibility
Attention to detail
Scheduling and coordinating
Professional and courteous
Good judgment
Active listening
Employee development
Problem-solving aptitude
Certification
[Area of certification], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
English
Full Professional
Arabic
Limited Working
Timeline
Manager
Family Business (Laundromat)
12.2011 - 12.2021
Associate of Science -
No Degree - Certified Professional Coder
AAPC
No Degree - Medical Billing And Coding
Ed2go Affiliated With California State Univesity East Bay