Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Lifeguard
Bahama Beach Waterpark
06.2014 - 08.2015
Worked as a certified lifeguard and CPR, maintained constant surveillance, acted in emergencies to secure safety.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Customer Service Cashier
Redbird Skating Rink
08.2015 - 08.2017
Worked as a youth party host/server, worked in the snack bar, cleaned and organized, used problem-solving skills, and was constantly moving.
Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
Planned parties according to customer specifications.
Decorated and set tables in accordance with party themes and age groups.
Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Greeted customers at counter to fulfill requests and answer questions.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Developed and maintained positive relationships with customers to enhance service.
Cashier
Wings 88
02.2018 - 09.2018
Worked as a greater and face of the store, kept eating area cleaned, performed deep cleaning tasks, restocked for the next day.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked closely with shift manager to solve problems and handle customer concerns.
Answered questions about store policies and addressed customer concerns.
Performed cash, card and check transactions to complete customer purchases.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Waitress
Logan’s Roadhouse
09.2017 - 05.2018
Worked as a waitress and all-around team member, bussed tables, solved problems, used preparation and organizing skills, and had great communication.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.
Monitored new server performance and offered continuous support throughout training period.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Provided recommendations on menu items and upsold food and drinks to increase sales.
Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
Trained new waitstaff on proper food handling, customer service and safety procedures.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Floater Teacher
Cross Of Christ Lutheran Church
08.2018 - 07.2019
Assisted in the kitchen preparing lunches, served lunches, cleaned lunch room, relieved teachers for nap time, and dismissed students in after school program.
Promoted a positive classroom environment through effective classroom management strategies, fostering mutual respect among students.
Collaborated with colleagues to share best practices and create innovative instructional strategies for continuous improvement.
Promoted healthy habits among students by leading physical activities and teaching about proper nutrition choices during snack time.
Improved student behavior by promoting positive reinforcement strategies and clear communication of expectations.
Assisted in the supervision of field trips and other off-campus activities to ensure student safety and engagement.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Cleaned, organized and restocked classrooms for upcoming classes.
Assistant
The Plug Dallas
08.2019 - 02.2020
Helped people find outfits for events, served as the face of the store, assisted with problem-solving, organized merchandise, and maintained store cleanliness.
Improved customer satisfaction by addressing and resolving complaints promptly.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Floater Teacher
NV Kids Academy
10.2021 - 08.2022
Exercised great adaptability in transitioning between assigned classrooms.
Established open lines of communication with parents, updating them on their child''s progress and addressing any concerns promptly.
Upheld classroom routines to support student environments and maintain consistent schedules.
Improved student behavior by promoting positive reinforcement strategies and clear communication of expectations.
Supervised children during in-classroom activities and on playground.
Communicated with parents to inform about child's progress and classroom behavior.
Prepared for lessons by gathering educational materials and setting up equipment.
Assessed student performance to evaluate progress and development.
Education
No Degree - Business Communications
Tyler Junior College
Tyler, TX
High School Diploma -
DeSoto Highschool
DeSoto, TX
06.2016
Skills
Parent-Teacher Communication
Instructional Strategies
Early Childhood Education
Project-based learning
Special Education
Relationship building and management
Positive Reinforcement
Behavior Management
Parent Communication
Activity Planning
Timeline
Floater Teacher
NV Kids Academy
10.2021 - 08.2022
Assistant
The Plug Dallas
08.2019 - 02.2020
Floater Teacher
Cross Of Christ Lutheran Church
08.2018 - 07.2019
Cashier
Wings 88
02.2018 - 09.2018
Waitress
Logan’s Roadhouse
09.2017 - 05.2018
Customer Service Cashier
Redbird Skating Rink
08.2015 - 08.2017
Lifeguard
Bahama Beach Waterpark
06.2014 - 08.2015
No Degree - Business Communications
Tyler Junior College
High School Diploma -
DeSoto Highschool
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