Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nayyirah Fahmi

DeSoto,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Lifeguard

Bahama Beach Waterpark
06.2014 - 08.2015
  • Worked as a certified lifeguard and CPR, maintained constant surveillance, acted in emergencies to secure safety.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Customer Service Cashier

Redbird Skating Rink
08.2015 - 08.2017
  • Worked as a youth party host/server, worked in the snack bar, cleaned and organized, used problem-solving skills, and was constantly moving.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Planned parties according to customer specifications.
  • Decorated and set tables in accordance with party themes and age groups.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Developed and maintained positive relationships with customers to enhance service.

Cashier

Wings 88
02.2018 - 09.2018
  • Worked as a greater and face of the store, kept eating area cleaned, performed deep cleaning tasks, restocked for the next day.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Waitress

Logan’s Roadhouse
09.2017 - 05.2018
  • Worked as a waitress and all-around team member, bussed tables, solved problems, used preparation and organizing skills, and had great communication.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.
  • Monitored new server performance and offered continuous support throughout training period.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

Floater Teacher

Cross Of Christ Lutheran Church
08.2018 - 07.2019
  • Assisted in the kitchen preparing lunches, served lunches, cleaned lunch room, relieved teachers for nap time, and dismissed students in after school program.
  • Promoted a positive classroom environment through effective classroom management strategies, fostering mutual respect among students.
  • Collaborated with colleagues to share best practices and create innovative instructional strategies for continuous improvement.
  • Promoted healthy habits among students by leading physical activities and teaching about proper nutrition choices during snack time.
  • Improved student behavior by promoting positive reinforcement strategies and clear communication of expectations.
  • Assisted in the supervision of field trips and other off-campus activities to ensure student safety and engagement.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Cleaned, organized and restocked classrooms for upcoming classes.

Assistant

The Plug Dallas
08.2019 - 02.2020


  • Helped people find outfits for events, served as the face of the store, assisted with problem-solving, organized merchandise, and maintained store cleanliness.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Floater Teacher

NV Kids Academy
10.2021 - 08.2022
  • Exercised great adaptability in transitioning between assigned classrooms.
  • Established open lines of communication with parents, updating them on their child''s progress and addressing any concerns promptly.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Improved student behavior by promoting positive reinforcement strategies and clear communication of expectations.
  • Supervised children during in-classroom activities and on playground.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Assessed student performance to evaluate progress and development.

Education

No Degree - Business Communications

Tyler Junior College
Tyler, TX

High School Diploma -

DeSoto Highschool
DeSoto, TX
06.2016

Skills

  • Parent-Teacher Communication
  • Instructional Strategies
  • Early Childhood Education
  • Project-based learning
  • Special Education
  • Relationship building and management
  • Positive Reinforcement
  • Behavior Management
  • Parent Communication
  • Activity Planning

Timeline

Floater Teacher

NV Kids Academy
10.2021 - 08.2022

Assistant

The Plug Dallas
08.2019 - 02.2020

Floater Teacher

Cross Of Christ Lutheran Church
08.2018 - 07.2019

Cashier

Wings 88
02.2018 - 09.2018

Waitress

Logan’s Roadhouse
09.2017 - 05.2018

Customer Service Cashier

Redbird Skating Rink
08.2015 - 08.2017

Lifeguard

Bahama Beach Waterpark
06.2014 - 08.2015

No Degree - Business Communications

Tyler Junior College

High School Diploma -

DeSoto Highschool
Nayyirah Fahmi