Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nayzeth Hernandez

Houston

Summary

Customer-focused with background in counter and rental clerk roles. Skilled in managing transactions, providing exceptional customer service, and handling inventory with accuracy. Known for ability to resolve customer issues efficiently, resulting in increased customer satisfaction and repeat business. Implemented process improvements that streamlined rental operations, enhancing overall service delivery.

Overview

3
3
years of professional experience

Work History

Tool Rental Associate

The Home Depot Inc
Houston
02.2023 - Current
  • Assisted customers in selecting appropriate tools for rental needs.
  • Maintained tool inventory by organizing and cleaning rental equipment.
  • Explained tool operation and safety protocols to customers clearly.
  • Collaborated with team members to ensure excellent customer service.
  • Conducted regular inspections and maintenance on rental equipment.

Cahier

Foot Locker
Houston
09.2022 - 02.2023
  • Processed customer transactions efficiently and accurately at the register.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained cleanliness and organization of the checkout area and surrounding displays.
  • Handled cash, credit, and debit card payments securely and responsibly.

Education

High School Diploma -

Kipp Northeast College
Houston, TX
05-2021

Some College (No Degree) - General Studies

Hcc
Houston, TX

Skills

  • Tool maintenance and operation
  • Inventory management
  • Customer assistance and relationship management
  • Transaction processing and customer transactions
  • Team collaboration
  • Effective communication

Languages

English
Professional
Spanish
Professional

Timeline

Tool Rental Associate

The Home Depot Inc
02.2023 - Current

Cahier

Foot Locker
09.2022 - 02.2023

High School Diploma -

Kipp Northeast College

Some College (No Degree) - General Studies

Hcc