Nazamya Figueroa
New Braunfels
Summary
Compassionate and dedicated nursing student with clinical experience. Skilled in patient care, critical thinking, wound care,therapeutic communication and observational to patient's needs. Adept at building rapport with patients and families while maintaining professionalism and empathy. Currently seeking a Vocational Nurse position in a Pediatric clinical setting, with a strong academic record and a passion for promoting patient well-being.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Northeast Baptist Hospital
03.2025 - Current
- Assisted in monitoring vital signs and reporting changes to nursing staff.
- Provided compassionate patient care, ensuring comfort and safety during recovery.
- Supported daily activities of patients, fostering independence and well-being.
- Maintained cleanliness and organization of patient rooms and medical equipment.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Guest Service Representative
Venetian Nail Bar
07.2023 - 03.2025
- Delivered exceptional customer service by addressing client inquiries and resolving issues promptly.
- Facilitated smooth operations by managing appointment scheduling and coordinating services efficiently.
- Assisted in maintaining a clean and welcoming environment, enhancing overall guest experience.
- Utilized point-of-sale systems to process transactions accurately and maintain financial records.
Cashier
Circle K
05.2020 - 05.2021
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Maintained organized checkout area, optimizing space for product displays and promotional materials.
- Assisted in training new cashiers on register operations and customer service protocols.
- Resolved customer inquiries and concerns with professionalism, enhancing overall shopping experience.
- Enforced company policies regarding age-restricted sales, ensuring compliance with legal requirements.
- Greeted customers entering store and responded promptly to customer needs.
Guest Service Representative
Valencia Nail Spa
11.2019 - 03.2020
- Received positive feedback from guests, contributing to high satisfaction ratings for the establishment.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Improved team efficiency with thorough training on customer service protocols.
- Fostered positive atmosphere, greeting guests warmly upon arrival.
Sales Associate
Pure Therapy
07.2017 - 11.2019
- Provided exceptional customer service, fostering positive client relationships and enhancing satisfaction.
- Assisted in product demonstrations, effectively communicating features and benefits to customers.
- Managed inventory levels, ensuring optimal stock availability and timely restocking of products.
- Collaborated with team members to develop sales strategies that improved overall store performance.
- Trained new staff on sales techniques and customer engagement practices to enhance team effectiveness.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Vocational Nursing Diploma - Vocational Nurse
Baptist School of Health Professions
San Antonio, TX01-2026
Associate of Science - Prerequisites Courses For Nursing School
St. Philip's College
San Antonio, TX05-2024
Skills
- CPR and BLS certification
- Anticipated NCLEX test date February 2026
- Catheter care
- Phlebotomy techniques
- Professional bedside manner
- Mobility assistance
- Clinical training
- Vital signs monitoring
- Infection control standards
Certification
CPR and BLS certified
Clinical Experience
- Performed head-to-toe assessments on patients
- administer medication as ordered by the Physician
- monitored vitals, ambulate, and provided hygiene care to patient
- Assisted nurse in providing quality care to patient
- IM injection of vaccines
- assisted in emergencies (Code Blues and Rapid response)
- implemented therapeutic communication during conversation with patients and family members
Clinical units:
- Baptist Medical Center- Geriatrics(med-surg, PCU, telemetry, Joint Club, ARU)
- North Central Baptist Hospital- OR, Pediatrics, Pediatric ER, Pedi ICU, PediQ, NICU, Postpartum, Labor and Delivery
Timeline
Patient Care Technician
Northeast Baptist Hospital
03.2025 - Current
Guest Service Representative
Venetian Nail Bar
07.2023 - 03.2025
Cashier
Circle K
05.2020 - 05.2021
Guest Service Representative
Valencia Nail Spa
11.2019 - 03.2020
Sales Associate
Pure Therapy
07.2017 - 11.2019
Vocational Nursing Diploma - Vocational Nurse
Baptist School of Health Professions
Associate of Science - Prerequisites Courses For Nursing School
St. Philip's College
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