Nazanin Nasiri Abrishamchi
Riverside,CA
Summary
Detail-oriented Computer Science graduate student seeking a Bank Teller position to leverage technical skills, problem-solving abilities, and a strong customer service background to contribute to efficient and accurate banking operations.
Overview
2
2
years of professional experience
Work History
Bank Teller
Saman Bank
Rasht, Iran
10.2020 - 02.2021
- Accurately processed customer transactions, including deposits, withdrawals, and loan payments.
- Balanced cash drawers at the end of each shift, ensuring a zero-error rate.
- Provided exceptional customer service, resolving account-related inquiries and issues.
- Promoted bank products and services, achieving a 15% increase in new account openings.
- Assisted in the training of new tellers, enhancing team efficiency and service quality.
Customer Service Representative
Zarasa Company
Rasht,Iran
06.2019 - 09.2019
- Handled a high volume of customer inquiries, providing information and resolving issues efficiently.
- Processed customer account changes and updated information in the system.
- Maintained a 98% customer satisfaction rating through effective communication and problem-solving skills.
Education
Master of Science - Computer Science
University of California, Riverside
03.2024
Bachelor of Technology - Computer Engineering
Azad University
Rasht02.2021
Skills
- Strong numerical and analytical skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Knowledge of banking software and financial regulations
- Excellent communication and interpersonal skills
- Detail-oriented with a high level of accuracy
- Ability to handle confidential information with discretion
Timeline
Bank Teller
Saman Bank
10.2020 - 02.2021
Customer Service Representative
Zarasa Company
06.2019 - 09.2019
Master of Science - Computer Science
University of California, Riverside
Bachelor of Technology - Computer Engineering
Azad University
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