Hi, I’m
Nazaree Haynesworth
Philadelphia,PA
Summary
Highly communicative professional with more than 10 years of expertise as Concierge for Senior living community’s. Team player provides exceptional service and support.
Overview
13
years of professional experience
Work History
The Terrace At Chestnut Hill
Concierge
10.2022 - Current
Job overview
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant information.
Savvy Home Care
Senior Care Companion
05.2020 - 09.2022
Job overview
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Provided direct personal care and administrative services to clients.
- Assisted clients with living independently through skill-building and mentoring in areas such as paying bills, organizing living spaces and preparation of healthy meals.
School District Of Philadelphia
Secretary's Assistant
09.2016 - 09.2019
Job overview
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Arbor Terrace Senior Living
Receptionist
01.2012 - 09.2015
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Temple University Real Estate Institute , Philadelphia, PA
from Real Estate
Cheyney University of Pennsylvania, Cheyney, PA
Bachelor Of Arts from Theater Arts
05.2015
William Penn High School , Philadelphia, PA
High School Diploma
2008
Skills
- Customer Service
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
Timeline
Concierge
The Terrace At Chestnut Hill
10.2022 - Current
Senior Care Companion
Savvy Home Care
05.2020 - 09.2022
Secretary's Assistant
School District Of Philadelphia
09.2016 - 09.2019
Receptionist
Arbor Terrace Senior Living
01.2012 - 09.2015
Temple University Real Estate Institute
from Real Estate
Cheyney University of Pennsylvania
Bachelor Of Arts from Theater Arts
William Penn High School
High School Diploma
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