Nazareth Collins
Concord ,NC
Summary
I am a professional with strong background in maintaining safety and security in correctional facilities. Proven ability to manage challenging situations with calm and assertive approach. Skilled in conflict resolution, surveillance, and enforcing regulations. Known for reliability, adaptability, and effective teamwork in high-pressure environments.
I’m an experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
I demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Corrections Officer
Georgia Department of Corrections
03.2024 - Current
- Observed and learned safety protocols in correctional facilities.
- Assisted in inmate intake procedures, ensuring documentation accuracy.
- Monitored inmate behavior to maintain safety and security within facility.
- Participated in training sessions on conflict resolution techniques.
- Supported daily operations by maintaining cleanliness and organization of common areas.
- Documented incidents accurately to aid in incident reporting processes.
- Collaborated with team members to address inmate needs efficiently.
- Adapted quickly to changing environments and emergency situations effectively.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Administered drug tests to inmates.
- Responded to inquiries from inmates and other members of public.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Assisted in intake and release of inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Established positive working relationships and maintained boundaries with resident offenders.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Provided assistance and guidance to inmates regarding daily activities.
- Coordinated with other law enforcement personnel to exchange information.
- Supervised inmates during meals, recreation and other activities.
- Documented inmate behavior and activities in logbooks.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted routine and emergency head counts.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Oversaw and maintained custody of 400 inmates in maximum security.
- Examined incoming and outgoing mail to detect contraband.
- Demonstrated strong leadership abilities while serving as shift supervisor, coordinating officer assignments, resolving conflicts among staff members, and providing feedback on performance evaluations.
- Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
Armored Truck Driver
Loomis Armored
08.2023 - 04.2024
- Operated armored vehicle to transport cash and valuables securely.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed loading and unloading of cargo, maintaining strict inventory control protocols.
- Implemented protective measures to safeguard assets during transit, minimizing risk exposure.
- Developed efficient routes to optimize delivery schedules while ensuring timely arrivals.
- Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
- Assisted in maintaining a clean, organized truck interior for smooth daily operations and improved safety conditions.
Security Officer
Northlake Mall
03.2023 - 08.2023
- Monitored security systems to ensure safety and compliance throughout facility
- Conducted regular patrols to deter and detect suspicious activities
- Assisted in emergency response procedures, ensuring swift action during incidents
- Collaborated with local law enforcement to maintain effective security protocols
- Documented daily activities and incidents in detailed reports for management review
- Provided exceptional customer service while addressing visitor concerns and inquiries
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Identified areas for improvement in security measures, enhancing overall safety
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Supervisor
Branson Risk Consultant
01.2021 - 03.2023
- Supervised security operations, ensuring compliance with safety protocols and procedures.
- Trained personnel on emergency response techniques and equipment usage.
- Conducted regular risk assessments to identify vulnerabilities and implement corrective measures.
- Collaborated with law enforcement to enhance security strategies and incident response plans.
- Coordinated security staff schedules, optimizing coverage for peak operational periods.
- Investigated incidents, documenting findings and recommending procedural improvements for future prevention.
- Implemented monitoring systems for surveillance and access control to enhance facility security.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Recorded incident reports with detailed accounts of occurrences.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Developed and implemented strategies to prevent and respond to security incidents.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Developed and enforced emergency response plans, preparing team for various security scenarios.
- Improved security team's situational awareness by integrating real-time incident reporting tools.
- Reduced false alarms by fine-tuning sensitivity settings of alarm systems.
- Enhanced physical security of premises by supervising installation of advanced barrier systems.
- Enhanced effectiveness of security patrols by using data analytics to identify high-risk areas.
Key Holder Supervisor
Fragrance Outlet
09.2017 - 06.2020
- Supervised daily store operations and ensured adherence to company policies.
- Trained and mentored new staff on customer service excellence and product knowledge.
- Managed inventory levels, conducted stock audits, and organized merchandise displays.
- Assisted in sales strategies to enhance customer engagement and drive revenue growth.
- Coordinated schedules for team members to optimize coverage during peak hours.
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Received and counted money.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Trained and mentored new employees.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Opened inventory boxes and restocked shelves.
- Rotated stock according to dates and protocols.
Education
Psychology
Winston-Salem State University
Winston-Salem, NCCriminal Justice
Rowan-Cabarrus Community College
Salisbury, NCSkills
- Verbal communication
- Security procedures
- Emergency response
- Inmate supervision
- Integrity and honesty
- De-escalation techniques
- Policy enforcement
- Restraint techniques
- Surveillance
- Booking procedures
- Relationship building and management
- Crisis management
- Leadership qualities
- Emergency management
- Trained in defensive tactics
- Background investigations
- Crime prevention
- Motivational skills
- Staff management
- Criminal law
- Continuing education
- Behavioral disorders
- Inmate rights
- Juvenile court procedures
- Accountability
- Contraband inspections
- First aid and CPR certified
- Firearms proficiency
- Ethical standards of conduct
- Excellent problem solver
- Mental health awareness
- Stress tolerance
- Observation
- First aid training
- Firearm operations trained
- Suicide prevention
- Correctional facility procedures
- Visitation oversight
- Radio communication
- Belongings inspection
- Cell inspections
- First aid certification
- Public safety
- Behavior modification
- Customer service
- Cash handling
- Training and mentoring
- Store maintenance
- Workplace safety
- Team training and development
- Inventory monitoring
- Team leadership
- Security personnel training
- Patrol operations
- Security team management
- Staffing and scheduling
- Daily incident reporting
- Personnel supervision
- Security screening
- Threat assessment
- Law enforcement collaboration
- Dispatch
- Access systems and patrol
Timeline
Corrections Officer
Georgia Department of Corrections
03.2024 - Current
Armored Truck Driver
Loomis Armored
08.2023 - 04.2024
Security Officer
Northlake Mall
03.2023 - 08.2023
Security Supervisor
Branson Risk Consultant
01.2021 - 03.2023
Key Holder Supervisor
Fragrance Outlet
09.2017 - 06.2020
Psychology
Winston-Salem State University
Criminal Justice
Rowan-Cabarrus Community College