Nazareth Felix
Summary
Organized and detail-oriented professional skilled in office administration and communications. Enthusiastic to join a law firm in order to provide excellent customer service and understanding. Proven experience in quickly adapting to new challenges and possessing the ability to thrive in dynamic environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Administrator
California Transmissions
Spring Valley, CA
02.2022 - Current
- Greet and establish ongoing communication with customers
- Assist in various administrative tasks including invoice preparation, billing, filing and dispatching
- Manage communication with auto insurance providers and process documentation
- Oversee inventory operations, including monitoring materials,ordering or requisition and replenishing stock
- Facilitate and ensure the completion of accurate sales documentation
- Stay informed about local regulatory requirements and compliance
- Exhibit composure and professionalism during high-pressure situations
Relationship Management Intern
Crowd Hub
San Diego, CA
02.2020 - 05.2020
- Fostered communication and collaboration with both internal and external stakeholders to convey requirements, monitor progress and share pertinent information through Basecamp Project Management Tool and JIRA
- Generated and provided monthly data analytics reports for 5 clients to optimize platform performance
- Created and updated Development specification list for God Behind Bars application based on design and functions specified that will then be transferred to the programming team to code the application or website
- Collaborated in email marketing campaigns by drafting emails and collecting information on prospective clients
- Collaborate with app/web development teams, designers and relationship managers to deliver platform to market
Education
Bachelor of Arts - Managerial And Organizational Communications
Point Loma Nazarene University
San Diego, CA05.2020
Skills
- Bilingual(English, Spanish)
- Client Service and support
- Office Supply Management
- Document Filing
- Microsoft Office Suite
- Google Analytics
- Asana, Slack, Vennage, Canva
- Basecamp Management
- Jira Software
Certification
California Notary Commission
Hootsuite Platform Certification
Timeline
Office Administrator
California Transmissions
02.2022 - Current
Relationship Management Intern
Crowd Hub
02.2020 - 05.2020
Bachelor of Arts - Managerial And Organizational Communications
Point Loma Nazarene University
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