Nazareth Terry
Management
Peoria,IL
Summary
As an experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives, i have
set and enforced consistent standards to maintain staff satisfaction and meet performance targets.
Overview
21
21
years of professional experience
Work History
Store Manager
Starbucks
10.2022 - 04.2025
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Led regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment
- Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvement
- Led the implementation of new technology systems such as mobile payment options or self-checkout kiosks to enhance the customer experience
- Managed store budgets, tracking expenses, and implementing cost-saving measures to maximize profitability
- Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction
- Collaborated with regional managers on strategic planning initiatives such as new product launches or promotional events
- Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
- Developed employee schedules based on business needs while effectively managing labor costs within budget constraints
- Ensured compliance with company policies, procedures, and safety regulations at all times
- Managed a team of 30 employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
General Manager
Thorntons Gas Station
06.2019 - 08.2022
- Count money and make bank deposits.
- Monitor P and L and keep business under budget consistently every monthly audit .
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Schedule staff hours and assign duties.
- Order and purchase equipment and supplies.
- Use of Kronos system for scheduling.
- In charge of hiring and interviewing processes, running background checks, snag a job and people matter systems .
Site Manager
Wal-Mart Supercenter
05.2015 - 05.2019
- Provide customer service by greeting and assisting hundreds of customers per week, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Assign employees to specific duties.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Interviewed, hired, and trained new workers.
Pharmacy Technician
Walgreen's Pharmacy
05.2012 - 05.2014
- Receive written prescription or refill requests and verify that information is complete and accurate.
- Establish or maintain patient profiles, including lists of medications taken by individual patients.
- Maintain proper storage and security conditions for drugs.
- Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
- Prepare and process medical insurance claim forms and records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Treasurer
Victory Outreach Ministries
04.2009 - 10.2011
- As Resident counselor, I lived in the rehabilitation facility and worked directly with up to 25 at-risk youth and adults at a time.
- Develop rehabilitation plans that fit clients' aptitudes, education levels, physical abilities, and career goals.
- Collaborate with clients' families to implement rehabilitation plans such as behavioral, residential, social, and employment goals.
- Receive cash and checks and make deposits.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
Sales Associate
JCPenney
05.2006 - 03.2009
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding the store and its merchandise.
- Inventory stock and requisition new stock.
- Bag or package purchases, and wrap gifts.
Dietary Aide
Manor Care Health Services
08.2004 - 02.2006
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
- Followed all food safety regulations while preparing meals for patients.
Education
High School Diploma -
06-2005
Skills
- Payroll management
- Cash management
- Inventory control
- POS systems
- Recruitment and hiring
- Leading staff meetings
- Promotional planning
- Employee scheduling
- Employee training
- Employee retention strategies
- Shift checklists
- Culture development
- Bank deposit procedures
- Policies and procedures
- Problem-solving
- Work Planning and Prioritization
- Store opening and closing procedures
Timeline
Store Manager - Starbucks
10.2022 - 04.2025
General Manager - Thorntons Gas Station
06.2019 - 08.2022
Site Manager - Wal-Mart Supercenter
05.2015 - 05.2019
Pharmacy Technician - Walgreen's Pharmacy
05.2012 - 05.2014
Treasurer - Victory Outreach Ministries
04.2009 - 10.2011
Sales Associate - JCPenney
05.2006 - 03.2009
Dietary Aide - Manor Care Health Services
08.2004 - 02.2006
Hinsdale Central H.S. - High School Diploma,