Summary
Overview
Work History
Education
Skills
Timeline
Nazareth Terry

Nazareth Terry

Management
Peoria,IL

Summary

As an experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives, i have

set and enforced consistent standards to maintain staff satisfaction and meet performance targets.


Overview

21
21
years of professional experience

Work History

Store Manager

Starbucks
10.2022 - 04.2025
  • Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
  • Led regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment
  • Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvement
  • Led the implementation of new technology systems such as mobile payment options or self-checkout kiosks to enhance the customer experience
  • Managed store budgets, tracking expenses, and implementing cost-saving measures to maximize profitability
  • Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction
  • Collaborated with regional managers on strategic planning initiatives such as new product launches or promotional events
  • Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
  • Developed employee schedules based on business needs while effectively managing labor costs within budget constraints
  • Ensured compliance with company policies, procedures, and safety regulations at all times
  • Managed a team of 30 employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

General Manager

Thorntons Gas Station
06.2019 - 08.2022
  • Count money and make bank deposits.
  • Monitor P and L and keep business under budget consistently every monthly audit .
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule staff hours and assign duties.
  • Order and purchase equipment and supplies.
  • Use of Kronos system for scheduling.
  • In charge of hiring and interviewing processes, running background checks, snag a job and people matter systems .

Site Manager

Wal-Mart Supercenter
05.2015 - 05.2019
  • Provide customer service by greeting and assisting hundreds of customers per week, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Assign employees to specific duties.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Interviewed, hired, and trained new workers.

Pharmacy Technician

Walgreen's Pharmacy
05.2012 - 05.2014
  • Receive written prescription or refill requests and verify that information is complete and accurate.
  • Establish or maintain patient profiles, including lists of medications taken by individual patients.
  • Maintain proper storage and security conditions for drugs.
  • Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
  • Prepare and process medical insurance claim forms and records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Treasurer

Victory Outreach Ministries
04.2009 - 10.2011
  • As Resident counselor, I lived in the rehabilitation facility and worked directly with up to 25 at-risk youth and adults at a time.
  • Develop rehabilitation plans that fit clients' aptitudes, education levels, physical abilities, and career goals.
  • Collaborate with clients' families to implement rehabilitation plans such as behavioral, residential, social, and employment goals.
  • Receive cash and checks and make deposits.
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.

Sales Associate

JCPenney
05.2006 - 03.2009
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Inventory stock and requisition new stock.
  • Bag or package purchases, and wrap gifts.

Dietary Aide

Manor Care Health Services
08.2004 - 02.2006
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Followed all food safety regulations while preparing meals for patients.

Education

High School Diploma -

Hinsdale Central H.S., Hinsdale, IL
06-2005

Skills

  • Payroll management
  • Cash management
  • Inventory control
  • POS systems
  • Recruitment and hiring
  • Leading staff meetings
  • Promotional planning
  • Employee scheduling
  • Employee training
  • Employee retention strategies
  • Shift checklists
  • Culture development
  • Bank deposit procedures
  • Policies and procedures
  • Problem-solving
  • Work Planning and Prioritization
  • Store opening and closing procedures

Timeline

Store Manager - Starbucks
10.2022 - 04.2025
General Manager - Thorntons Gas Station
06.2019 - 08.2022
Site Manager - Wal-Mart Supercenter
05.2015 - 05.2019
Pharmacy Technician - Walgreen's Pharmacy
05.2012 - 05.2014
Treasurer - Victory Outreach Ministries
04.2009 - 10.2011
Sales Associate - JCPenney
05.2006 - 03.2009
Dietary Aide - Manor Care Health Services
08.2004 - 02.2006
Hinsdale Central H.S. - High School Diploma,
Nazareth TerryManagement