Nazaria Lopez
San Antonio,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
21
21
years of professional experience
Work History
Cashier/Sale Associate
Century 21
New York City, NY
04.2023 - 06.2025
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed day-to-day duties accurately and efficiently.
- Performed daily cycle counts to ensure accuracy of inventory records.
- Followed safety protocols while handling heavy boxes or containers filled with clothing items.
- Replenished stock levels as needed throughout the day.
- Responded promptly to customer inquiries regarding product availability or pricing information.
- Organized and arranged clothing items on shelves according to size, style, color or type.
- Assisted customers in locating desired products within the store.
- Inspected merchandise for damages or defects before stocking it onto the shelves.
- Hung and folded apparel for stocking on sales floor.
Custodian Supervisor
Summit Partners
New York City, NY
03.2021 - 04.2023
- Coordinated housekeeping staff schedules and assignments.
- Assisted housekeeping staff with cleaning rooms when needed.
- Performed general housekeeping duties such as sweeping, mopping, dusting.
- Stocked linen closets with amenities for housekeeping staff.
- Ensured that custodial staff adhered to safety protocols and regulations.
- Collaborated with other departments to meet organizational goals.
- Kept buildings and grounds, including sidewalks, driveways, parking lots, and play areas neat and clean.
- Followed company uniform, performance and security policies with every job.
- Provided guidance to subordinates on proper use of chemicals and other cleaning products.
- Performed general repairs such as replacing light bulbs, unclogging drains.
- Moved equipment and furniture to thoroughly clean space.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Retail Cashier and maintenance
Mamas food café
New York, NY
02.2009 - 02.2020
- Interact with customers cordially.
- Assist customers with purchasing and effectively address any concerns.
- Calmly and effectively deal with rushes of large groups of people.
- Efficiently process payments.
- Prepared and served quality food efficiently according to the planned numbers on production records, uniform recipes, departmental policies and procedures.
- Practiced and promoted portion control and proper use of leftovers.
- Followed established procedures to meet high standard cleanliness, health and safety.
- Stored and handles food items and supplies and maintained a clean and organized storage and worksite area.
- Ensure the dessert display case is always clean and visually appealing.
Private Residential Housekeeper
Self-employed
New York, NY
06.2004 - 04.2011
- Developed a close relationship with the homeowner, who trusted me with the maintenance of their home.
- Stripped rooms and bathrooms of soiled bedding and towels.
- Remade beds with clean linen.
- Vacuumed and mopped the entire home to ensure the flooring was clean.
- Used in-home laundry machines to wash and dry soiled bedding and clothing.
- Folded and organized freshly laundered bedding and clothing in appropriate storage units.
- Deep cleaned and disinfected all surfaces in the multiple bathrooms.
- Wiped down and sanitized surfaces throughout the kitchen.
- Dusted and polished furniture and surfaces throughout the entire home.
- Emptied and cleaned fresh receptacles.
Education
High school diploma -
Escuela secundaria technica Tlaxcala
Tlaxcala, Mexico08.1990
Skills
- Dedicated professional seeking an opportunity for growth in the service industry
- Valued for providing unique customer service experiences
- Committed to learning new skills, and able to adapt to a changing and demanding environment
- Customer service
- Work proficiency
- Attention to detail
- Fast learner
- Product knowledge
- Time management
- Organizational skills
- Work ethic and integrity
Timeline
Cashier/Sale Associate
Century 21
04.2023 - 06.2025
Custodian Supervisor
Summit Partners
03.2021 - 04.2023
Retail Cashier and maintenance
Mamas food café
02.2009 - 02.2020
Private Residential Housekeeper
Self-employed
06.2004 - 04.2011
High school diploma -
Escuela secundaria technica Tlaxcala
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