Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nazeerah Muhammad

Detroit,United States

Summary

Experienced professional with a demonstrated history of working in the federal court system and the administrative field. Skilled in Microsoft, interpersonal Skills, customer service and handling confidential information. A highly motivated individual with a degree in Criminal Justice from Wayne State University.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Deputy Court Clerk

Wayne County 31st District Ct
04.2024 - Current
  • Manage court records and filings, ensuring accuracy and timely processing, improving case resolution times
  • Assist judges and attorneys during court proceedings, enhancing courtroom efficiency and collaboration
  • Prepare and distribute court documents, supporting legal processes and maintaining confidentiality
  • Answer public inquiries, providing clear information and fostering a supportive environment for court users
  • Coordinate with court personnel to streamline administrative tasks, enhancing operational efficiency and team collaboration.

Office Services Clerk

Canon Business Services
12.2023 - 04.2024
  • Insures total customer satisfaction through understanding of customer expectations, problem resolution, and maximizing opportunities to build relationships
  • Provided administrative support to attorneys and paralegals completing various tasks and small projects efficiently
  • Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
  • Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.

Court Clerk

Oak Park District 45th Court
12.2021 - 10.2023
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment
  • Received and routed business correspondence to correct departments and staff members
  • Answered inquiries from general public regarding judicial procedures, court appearances and trial dates
  • Examined legal documents submitted to courts for adherence to laws and court procedures
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues
  • Prepared and distributed court orders, probation orders and sentencing information
  • Prepared and issued court orders for probation orders, sentencing information and other actions
  • Maintained court dockets and updated disposition of cases after court hearings and trials.

Administrative Support Assistant

K12
02.2020 - 04.2021
  • Delivered clerical support by handling range of routine and special requirements
  • Completed clerical tasks such as filing, copying and distributing mail
  • Maintained accurate records of all absences, truancy issues and disciplinary actions
  • Pleasantly greeted all office visitors and asked open-ended questions to determine needs
  • Called parents and guardians to inquire about late or truant students
  • Input daily attendance information into office database for Michigan Virtual Charter Academy.

Office Administrative Assistant

Wayne State University
09.2016 - 08.2019
  • Delivered clerical support by handling range of routine and special requirements
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments
  • Interacted with customers by phone, email or in-person to provide information
  • Executed record filing system to improve document organization and management
  • Completed clerical tasks such as filing, copying and distributing mail
  • Developed correspondence letters, memos and emails
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
  • Edited important and confidential documents to keep all company materials free of grammar errors
  • Managed multiple projects simultaneously using organizational and analytical skills
  • Supported the secretary on assignments, including data entry projects.

Sales Associate

Aramark
08.2015 - 08.2018
  • Engaged with customers to effectively build rapport and lasting relationships
  • Helped customers locate products and checked store system for merchandise at other sites
  • Prepared merchandise for sales floor by pricing or tagging
  • Processed product returns and assisted customers with other selections
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Provided positive first impressions to welcome existing, new and potential customers
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Solved customer challenges by offering relevant products and services
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

Bachelor's degree - Criminal Justice

Wayne State University

Skills

  • Strong Organization
  • Calendar Management
  • Court processes
  • Data Entry

Certification

Teacher Of English To Speakers Of Other Languages (TEFL)

Timeline

Deputy Court Clerk

Wayne County 31st District Ct
04.2024 - Current

Office Services Clerk

Canon Business Services
12.2023 - 04.2024

Court Clerk

Oak Park District 45th Court
12.2021 - 10.2023

Administrative Support Assistant

K12
02.2020 - 04.2021

Office Administrative Assistant

Wayne State University
09.2016 - 08.2019

Sales Associate

Aramark
08.2015 - 08.2018

Bachelor's degree - Criminal Justice

Wayne State University

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Nazeerah Muhammad