Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nazeyia Hayes

Sanford,FL

Summary

Accomplished Director at LaShundra's Tots Childcare Centers, adept in strategic planning and operations management. Spearheaded initiatives that enhanced staff development and team morale, leading to increased retention. Demonstrated excellence in verbal communication and creativity, significantly improving customer service and operational efficiency. Proven track record in fostering innovation and financial management without exceeding a 55-word limit. Dedicated Early Childcare Development professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Goal-oriented Paralegal experienced in providing administrative support to legal departments with focus on document management. Demonstrated ability in interpreting legal documents and policies. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

18
18
years of professional experience

Work History

Director of Operations

LaShundra's Tots Childcare Centers
07.2006 - Current
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Developed high-performing Lead teachers by providing mentorship, guidance, and opportunities for professional growth.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Managed a staff of 11 employees and a Center with 126 enrolled Children.
  • Produced record high of business sales and profits of the 30 years the business has been open.

Paralegal Manager

Dan Crane Injury Law
07.2016 - 06.2017
  • Served as a liaison between attorneys and support staff, ensuring efficient workflow and adherence to deadlines.
  • Enhanced productivity by creating standardized templates for commonly used legal documents and correspondence.
  • Improved client satisfaction with enhanced communication strategies and regular progress updates.
  • Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.

Education

Master of Science - Computer Engineering Technology

Walden University
Minneapolis, MN
12-2025

Bachelor of Science - Legal Studies

University of Central Florida
Orlando, FL
12-2015

Skills

  • Strategic Planning
  • Operations Management
  • Staff Development
  • Team Management
  • Business Planning
  • Verbal and written communication
  • Creativity and Innovation
  • Financial Management

Timeline

Paralegal Manager

Dan Crane Injury Law
07.2016 - 06.2017

Director of Operations

LaShundra's Tots Childcare Centers
07.2006 - Current

Master of Science - Computer Engineering Technology

Walden University

Bachelor of Science - Legal Studies

University of Central Florida
Nazeyia Hayes