Nazgul Sulaimanova
New York City,NY
Summary
Multilingual International Business graduate from US & Singapore with strong background knowledge in cross-cultural communication in different countries, international trade & marketing , international education and retail. Skilled in data driven decision making , coordinating. Interested in global operations, NGOs, and multinational corporations.
Overview
7
7
years of professional experience
Work History
Luxury Stylist Advisor
SAKS FIFTH AVENUE
08.2023 - Current
- Give excellent service to our elite customers from different countries!!!
- Help them to find their style based on international preferences.
- Sell luxury brand clothes, beauty products & assist with jewelries.
- Provide exceptional customer service to a diverse clientele, consistently exceeding monthly sales target
- Build and maintain strong relationships with customers, resulting 40% increase in repeat business
- Collaborate with team members to create visually appealing merchandise displays and ensure accurate inventory management.
- Respond to questions, direct customers to merchandise within the store, and provide excellent customer service. Educate customers about current promotions. Maintain superior knowledge of products and services
- Actively participated in team meetings and training sessions
Marketing Executive Intern
Empire Inc Holdings
06.2021 - 2022
- Supported digital marketing campaigns across Instagram, TikTok, and LinkedIn, boosting engagement by 25% in 3 months.
- Conducted competitor and consumer research to inform campaign strategies.
- Collaborated with cross-functional teams to plan a product launch event, attracting 200+ attendees.
Front Desk/Translator
LIM SPA-Vogue Bodrum
05.2021 - 10.2021
- Advise foreign customers particular skincare products for the customers
- Meeting VIP clients and translate from Turkish to Russian, Russian to English, English to Russian
- Made a reservations for them based on their needs
- Processed sales transactions accurately and efficiently, including handling cash
International HR Coordinator
Workland
10.2020 - 02.2021
- Advise international students & foreign workers and help them find jobs/internships abroad
- Work closely with big companies in Dubai, Turkey, Europe and find jobs abroad to my clients
- Find partners abroad and work on documents
- Process immigration documents for program extentions and a variety of other documents required to help workers maintain their international status
Guest Service Executive/Night Auditor
Jumeirah at Saadiyat Island Resort, 5* hotel
09.2018 - 09.2020
- Created and organized well run environment by completing administrative tasks by assisting supervisors as well as guests
- Meeting VIP Guests like AUDI, BULGARI, Channel. Mercedez-Benz
- Preparing reports for departments and send it to managers and other departments
- Manage office operations
- Generated Revenue for the hotel for 110,000 Aed extra
- Achievements:
- Top Employee of the Month for the January 2020
- Top Upseller of the month 3 times
- Top Upseller of the Year 2019
Education
International Business -
Curtin University of Singapore
Singapore 01.2018
Bachelor of Arts - International Relations
James Madison University
Harrisonburg, VA01.2015
Skills
- Experience in higher education sector (international students and workers )
- Ability to work with education agents and partners abroad to find international jobs
- experience in luxury retail sales
- Extremely attentive to all details
- Strong negotiation skills
- Able to develop strong policies that create a positive customer experience
- Exceptional computer skills
- Strong Sales skills (Top upseller 3 times and Top Upseller of the Year in Abu Dhabi, UnitedArab Emirates
LANGUAGES
Fluent in English
Fluent in Russian
Intermediate in Turkish
Native in Kyrgyz
Timeline
Luxury Stylist Advisor
SAKS FIFTH AVENUE
08.2023 - Current
Marketing Executive Intern
Empire Inc Holdings
06.2021 - 2022
Front Desk/Translator
LIM SPA-Vogue Bodrum
05.2021 - 10.2021
International HR Coordinator
Workland
10.2020 - 02.2021
Guest Service Executive/Night Auditor
Jumeirah at Saadiyat Island Resort, 5* hotel
09.2018 - 09.2020
International Business -
Curtin University of Singapore
Bachelor of Arts - International Relations
James Madison University
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