NA'ZHE HORSFORD-MATHIS
Brooklyn
Summary
Experienced Security Guard licensed in New York State with FLSD training (N-85 & Z-89; F-89 eligible). Skilled in surveillance, patrol, incident reporting, and emergency response, with a strong focus on providing a safe and welcoming environment for guests. Detail-oriented, professional, and reliable, dedicated to ensuring safety and exceptional service in both security and hospitality settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Security Guard
QPS
New York, NY
01.2023 - Current
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Assisted with completion of forms or sign-in procedures.
- Entered data into company software system.
- Tracked daily security operations data such as incident reports, alarms, access control logs.
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Airport Security Agent
Inter-Con Security
Jamaica, NY
07.2023 - 01.2025
- Conducted inspections of vehicles for contractors seeking access to restricted areas, ensuring compliance with security protocols.
- Verified identities using online databases and other resources to maintain a secure environment.
- Maintained detailed logs of visitors, deliveries, and security-related activities, documenting all relevant information accurately.
- Enforced safety measures and company policies while regularly patrolling the facility, and drove company vehicles daily during shifts to support security operations.
Airport Security Agent
Jetway Security & Investigations
Jamaica, NY
01.2023 - 07.2023
- Conducted patrols of the airport ramp, both by vehicle and on foot, to ensure visibility and identify any unusual activity.
- Carried out security checks on catering vendors and cleaning service personnel before granting them access to aircraft.
- Communicated any delays in special services to the lead supervisor using a handheld transceiver.
- Ensured the ramp and warehouse areas were maintained for optimal safety and security, ready to respond as necessary.
Front Desk Security
Columbia University
New York, NY
03.2021 - 06.2023
- Oversaw and controlled the entry and exit of employees, visitors, and affiliates to ensure the safety and security of the premises.
- Conducted regular patrols to maintain order, addressing disturbances and managing loiterers to protect the park environment.
- Documented daily activities and irregularities, including incidents of property damage, theft, and unauthorized access, while preparing reports as needed.
- Monitored communication via radio and responded to service calls, while providing information about the organization and assisting with visitor inquiries.
Education
High School Diploma -
Zebulon B. Vance
Charlotte, NC06-2016
Skills
- Access Control
- Equipment Operation
- CCTV surveillance
- Patrol techniques
Certification
- Valid Driver's License
- Security Registration Card
- OSHA 30
- F-01 Fireguard Certification
Timeline
Airport Security Agent
Inter-Con Security
07.2023 - 01.2025
Front Desk Security Guard
QPS
01.2023 - Current
Airport Security Agent
Jetway Security & Investigations
01.2023 - 07.2023
Front Desk Security
Columbia University
03.2021 - 06.2023
High School Diploma -
Zebulon B. Vance