Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
16
16
years of professional experience
Work History
Manager of Accounts and Operations
Askari Bank Limited - Islamic Banking Services
09.2019 - 04.2024
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Manager of Accounts and Finance
JS Bank
11.2015 - 08.2019
Handled accounts payable and receivable functions, ensuring timely payment processing and collection efforts.
Processed payroll for employees and reported payroll taxes for organization.
Developed annual and multi-year budgets to meet organizational needs.
Processed vendor payments, invoices and account statements.
Established solid relationships with external partners including banks, auditors, vendors, and clients to support business objectives.
Led the annual budgeting process, involving department heads in setting realistic targets aligned with organizational goals.
Optimized cash flow management, leading to improved liquidity for the organization.
Branch Book Keeping Manager
Dubai Islamic Bank
12.2013 - 11.2015
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Controlled costs to keep business operating within budget and increase profits.
Cross-trained existing employees to maximize team agility and performance.
Senior Associate Cashier
Samba Bank
01.2013 - 11.2013
Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
Account Clerk
Silk Bank
11.2010 - 01.2013
Provided clerical support to department, such as filing, copying and restocking supplies.
Maintained compliance with all established guidelines and legal requirements.
Implemented innovative filing systems that significantly improved document retrieval time and efficiency.
Received and entered vendor bills, printed checks and set up electronic debits.
Created and distributed invoices and processed incoming payments to keep records accurate and current.
Provided back-up support for payroll processing, ensuring timely disbursement of employee wages while maintaining compliance with tax regulations.
Accounts Officer
NIB Bank
04.2008 - 10.2010
Input vendor payments and updated accounts to reflect new balances.
Ensured timely vendor payments by managing invoice processing and expense tracking systems.
Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
Enhanced financial reporting efficiency with thorough account reconciliations and analysis.
Maintained strict confidentiality of sensitive financial information, ensuring the protection of company assets and maintaining a high level of professional integrity.
Education
MBA - Human Resource Managment
International Islamic University Islamabad
06-2007
BBA - Business Accountancy
International Islamic University Islamabad
Pakistan
06-2006
Skills
Accounts receivable management
Payroll Management
ERP Systems Expertise
Cash Flow Forecasting
Revenue Recognition
Timeline
Manager of Accounts and Operations
Askari Bank Limited - Islamic Banking Services
09.2019 - 04.2024
Manager of Accounts and Finance
JS Bank
11.2015 - 08.2019
Branch Book Keeping Manager
Dubai Islamic Bank
12.2013 - 11.2015
Senior Associate Cashier
Samba Bank
01.2013 - 11.2013
Account Clerk
Silk Bank
11.2010 - 01.2013
Accounts Officer
NIB Bank
04.2008 - 10.2010
MBA - Human Resource Managment
International Islamic University Islamabad
BBA - Business Accountancy
International Islamic University Islamabad
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