Overview
Work History
Education
Skills
Timeline
Generic

Nazilia Pierre

Miami

Overview

25
25
years of professional experience

Work History

Cashier

Walmart
03.2017 - Current
  • Processed customer transactions accurately and efficiently, ensuring smooth operations at checkout.
  • Maintained organized cash register environment, enhancing customer experience and workflow efficiency.
  • Assisted customers with product inquiries, providing knowledgeable support to enhance satisfaction.
  • Trained new cashiers on operational procedures and customer service best practices, fostering team competence.
  • Implemented cash handling protocols, reducing discrepancies and enhancing financial accuracy during shifts.
  • Resolved customer complaints effectively, improving service quality and reinforcing positive brand image.
  • Monitored inventory levels at point of sale, ensuring timely restocking and optimal product availability for customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Housekeeping Room Attendant

Trump Hotel
11.2015 - 02.2017
  • Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
  • Restocked supplies and amenities, enhancing guest satisfaction and comfort.
  • Collaborated with team members to streamline cleaning processes and improve efficiency.
  • Assisted in developing training materials to enhance team performance and service delivery.
  • Fostered positive relationships with guests, resolving concerns to ensure memorable experiences.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Cashier

Goodwill
03.2011 - 01.2015


  • Supervised daily operations to ensure efficient cash handling and customer service.
  • Trained and mentored new cashiers on best practices and company policies.
  • Managed team schedules to optimize coverage during peak hours and maintain service levels.
  • Resolved customer inquiries and complaints, fostering a positive shopping experience.
  • Conducted regular audits of cash registers to ensure compliance with financial protocols.
  • Collaborated with management on promotional activities to drive sales initiatives.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Cashier

Food Lion
03.2008 - 01.2012


  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and returns to enhance satisfaction.
  • Monitored inventory levels, ensuring accurate stock availability on sales floor.
  • Trained new cashiers on operational procedures and customer service standards.
  • Resolved customer complaints promptly, fostering positive shopping experiences.
  • Implemented cash handling protocols, maintaining accuracy in financial transactions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

House Keeper

InterContinental Hotels Group
02.2001 - 10.2008
  • Streamlined cleaning processes to enhance efficiency and maintain high standards of cleanliness.
  • Trained and mentored new staff on best practices and operational procedures.
  • Implemented inventory management techniques for cleaning supplies, reducing waste.
  • Conducted regular inspections to ensure compliance with health and safety regulations.
  • Utilized advanced cleaning tools and technology to optimize performance and results.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

Associate of Science -

Lindsey Hopkins Technical College
01.2001

Skills

  • Customer service
  • Time Management
  • Communication Skills
  • Computer Skills
  • Team Member
  • Hospitality
  • Statistics Interpre
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Time management skills
  • Cash handling and management
  • Cash register operation
  • Payment processing
  • ID verification

Timeline

Cashier

Walmart
03.2017 - Current

Housekeeping Room Attendant

Trump Hotel
11.2015 - 02.2017

Cashier

Goodwill
03.2011 - 01.2015

Cashier

Food Lion
03.2008 - 01.2012

House Keeper

InterContinental Hotels Group
02.2001 - 10.2008

Associate of Science -

Lindsey Hopkins Technical College

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Nazilia Pierre