Nazim Elsamani

Work History

Self Employed

11.2023 - Current

Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
Maintained vehicle records by recording service and repairs.

AutoZone

05.2022 - 01.2024

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

UPS

10.2019 - 08.2021

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

AutoZone

11.2019 - 06.2021

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.

Azza Care Medical Service

02.2012 - 01.2015

Helped students with physical and mental disabilities to board, disembark and ride bus.
Documented disciplinary and behavioral incidents in tailored reports.
Built and maintained positive relationships with teachers, students and parents.
Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.