Nazingah Watson
Houston,USA
Summary
Dynamic, results-driven business professional with a proven ability to multitask, solve problems, and lead teams effectively. Recognized for a goal-oriented mindset and thriving in fast-paced environments while consistently contributing to the achievement of business objectives. A passion for continuous learning fuels exceptional communication skills and a commitment to meeting deadlines with efficiency and precision. Eager to leverage expertise in driving organizational success and fostering collaborative team dynamics.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Sparkling Image
08.2025 - Current
- Maintained accurate inventory records, optimizing stock levels to reduce waste and improve profitability.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Improved operational efficiency by adopting new technology for inventory management.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Assistant Manager
Take 5
12.2024 - 03.2025
- Demonstrated flexibility and leadership by working off the clock to assist team members and ensure smooth operations.
- Frequently stayed beyond scheduled hours to cover for absent staff or address operational needs, ensuring minimal disruptions.
- Volunteered to pick up shifts during understaffed periods, ensuring customer service remained uninterrupted.
- Applied hands-on problem-solving, including repairing the chain in the tunnel, to maintain workflow in critical situations.
- Consistently exceeded sales goals, receiving outstanding performance reviews for driving results and customer satisfaction.
- Provided training and guidance to new employees, ensuring they were well-prepared and efficient in their roles.
- Contributed to the hiring process by recommending qualified candidates when staffing needs were urgent.
- Fostered a positive, engaging atmosphere that helped build rapport with customers and encouraged repeat business.
- Successfully managed the site independently for two weeks, ensuring all operations ran smoothly without oversight.
Sales Associate
GNC
01.2024 - 01.2024
- Provided knowledgeable guidance to customers on dietary supplements, nutrition, and wellness products.
- Assisted customers in making informed product choices based on their specific health needs and goals.
- Managed the sales floor, promoting health and wellness products while achieving individual and store sales targets.
- Handled inventory, stocked shelves, and maintained an organized and clean store environment.
- Engaged in upselling and cross-selling efforts to increase sales volume, and processed transactions through the POS system.
Sales Associate
Bath And Body Works
01.2021 - 01.2023
- Achieved significant sales growth through effective product promotion and customer engagement.
- Utilized persuasive communication to encourage customers to make purchases.
- Maintained customer satisfaction by addressing concerns and offering personalized product recommendations.
- Managed phone inquiries, providing timely and helpful responses to customer questions.
- Promotions & Sales Strategy: Promoting seasonal items, sales, and limited-edition products to customers.
Manager
Dollar Tree
09.2020 - 01.2021
- Managed daily store operations, including opening, closing, and overseeing store processes.
- Supervised and trained staff to ensure optimal performance and customer service.
- Handled administrative tasks such as filing paperwork, managing schedules, and organizing store procedures.
- Delivered exceptional customer service to enhance the store's reputation and customer satisfaction.
Education
Associate of Science - Business Administration With Focus On Real Estate
Lamar University
Orange, TX08-2027
Skills
- Leadership & Team Management
- Customer Service Excellence
- Effective Communication (Verbal & Written)
- Time Management & Organizational Skills
- Problem Solving & Critical Thinking
- Phone Etiquette & Multitasking
- Integrated marketing and sales approaches
- Proficient in computer literacy
- Problem-solving
- Retail operations
- Sales strategies
- Sales growth
- Financial management
- Budgeting and finance
- Promotional planning
- Marketing
LANGUAGES
English (Native proficiency)
PREFERENCES
- Prefers fast-paced, customer-centric environments where team collaboration is key to success.
- Taking leadership roles, fostering teamwork, and supporting colleagues to achieve goals.
- Enjoys continuous learning and welcomes challenges that allow for personal and professional development.
- Thrives in environments where innovation and creative solutions are encouraged.
- Passionate about ensuring exceptional customer service and exceeding expectations.
- Values a balance that allows for both professional growth and personal well-being.
COMPLETED COURSES
- Principles of Marketing
- Introduction to Business
- Financial Accounting
- Business Law
- Principles of Management
- Marketing Management
- Business Communication
- Entrepreneurship & Small Business Management
- Business Statistics
AWARDS & ACHIEVEMENTS
Academic Scholarship – Awarded for high achievement and potential in business studies., Top Sales Performance – Exceeded sales goals consistently at Bath & Body Works and Take 5, driving revenue growth and customer loyalty., Leadership Recognition – Acknowledged for exemplary leadership and management skills at Take 5, successfully managing operations for two weeks without supervision., Employee of the Month – Honored for outstanding customer service, reliability, and teamwork at Take 5., Promotions and Growth – Rapid career progression at multiple organizations due to dedication, work ethic, and contributions to store performance., Sales Excellence Award – Recognized for consistently exceeding sales targets, especially in high-pressure environments at Take 5 from District Manager., Volunteer Leadership Award – Acknowledged for leadership in community service initiatives, reflecting strong interpersonal and organizational skills.
Timeline
Assistant Manager
Sparkling Image
08.2025 - Current
Assistant Manager
Take 5
12.2024 - 03.2025
Sales Associate
GNC
01.2024 - 01.2024
Sales Associate
Bath And Body Works
01.2021 - 01.2023
Manager
Dollar Tree
09.2020 - 01.2021
Associate of Science - Business Administration With Focus On Real Estate
Lamar University