Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Nazir Smith

Jackson,MI

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Aldi
Jackson, MI
03.2018 - Current
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Delegated work to staff, setting priorities and goals.

Senior Guest Advisor

GameStop
Jackson, MI
12.2016 - 02.2020
  • Maintained cleanliness of the store by organizing merchandise, dusting shelves, vacuuming carpets.
  • Maintained lobby and front desk areas to create visual excitement and guest interest.
  • Greeted guests, answered inquiries and provided excellent customer service.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Served multiple guests while maintaining composure to reduce wait times during busy or peak periods.
  • Set up advertising displays or arranged services to highlight promotional events.

Education

Associate of Science - Mechanical Engineering

Jackson College
Jackson, MI
12-2017

Skills

  • Customer service
  • Inventory management
  • Sales analysis
  • Cash handling
  • Staff scheduling
  • Creative visual displays

Affiliations

  • Sports
  • PC Building and Technology
  • Fishing
  • Traveling

Accomplishments

  • Graduated JC American Honors Program

Certification

  • Proficient with both Google Docs & Microsoft Office

References

References available upon request.

Timeline

Assistant Store Manager

Aldi
03.2018 - Current

Senior Guest Advisor

GameStop
12.2016 - 02.2020

Associate of Science - Mechanical Engineering

Jackson College

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