Na'Ziyah Walton
Piscataway,NJ
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
12.2023 - Current
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
- Established welcoming atmosphere by greeting each guest warmly.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Completed milkshakes and ice cream desserts for customers.
Lifeguard
Dream Pools
07.2023 - 09.2023
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Attentively monitored swimmers to identify distress.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
Education
High School Diploma -
Piscataway High School
06.2025
Skills
- Time management
- Wine knowledge
- Menu knowledge
- Food allergy awareness
- First aid training
- Positive demeanor
- Cash handling proficiency
- Excellent communication
- Problem-solving abilities
- Active listening
- Organizational skills
- Team player attitude
Timeline
Front of House Employee
Chick-fil-A
12.2023 - Current
Lifeguard
Dream Pools
07.2023 - 09.2023
High School Diploma -
Piscataway High School
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