Nazomi Almarez

• Emptied trash cans and recycling bins to keep building clean and free of germs.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Kept building spaces premises clean inside and outside.
• Maintained a well-organized supply closet for easy access to necessary tools.
• Replaced and refilled paper towel and toilet paper dispensers for users convenience.
• Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Followed safety protocols and safe use of protective gear to prevent injury to self and others.
• Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
• Collaborated with other custodial staff to complete larger projects efficiently and effectively.
• Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
• Checked in and stocked inventory throughout facility.
• Reported damages and hazardous conditions to management for further action.
• Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
• Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
• Reported vandalism or other damage to property to supervisor.
• Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
• Improved facility appearance with meticulous floor waxing and carpet cleaning.
• Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
• Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
• Increased sales by customizing pitches to address specific client needs and concerns.
• Increased customer satisfaction with thorough product demonstrations and personalized advice.
• Streamlined project workflows for enhanced efficiency, adopting agile methodologies.
• Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
• Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed efficient cash register operations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Developed strong rapport with customers and created positive impression of business.
• Prioritized helping customers over completing other routine tasks in store.
• Used in-store system to locate inventory and place special orders for customers.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Monitored customers for signs of security concerns and escalated issues to management.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Performed cash, card, and check transactions to complete customer purchases.
• Recommended complementary purchases to customers, increasing revenue.

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Improved dining experience by providing prompt, attentive service to guests.
• Managed inventory of dining supplies to prevent shortages during service.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
• Inspected dishes and utensils for cleanliness.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.