Nana Boakye
Brooklyn,NY
Summary
Experienced in coordinating production schedules and managing team tasks to ensure on-time project delivery. Strong communication and organizational skills support effective problem-solving and consistent high-quality results in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Intake Coordinator
Preffered Home Care
09.2024 - 03.2025
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Collected, verified, and processed client demographics, insurance payments, and referral information.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Documented patient medical information, case history, and insurance details for appointments and payment processing.
- Ensured regulatory compliance by maintaining up-to-date records and documentation.
Production Coordinator/Assistant
FREELANCE
01.2019 - 03.2023
- Managed and coordinated production schedules to optimize workflow and resource allocation.
- Ensured a safe and clean environment for chosen location
- Delegated responsibility to production assistants ensuring efficient duty performance
- Provided hands-on support during peak periods, assisting teams in meeting tight deadlines.
Production/Art&Design Coordinator
FREELANCE
02.2021 - 07.2022
- Collaborated with cross-functional teams to deliver innovative design solutions.
- Coordinated with vendors to procure materials cost-effectively while maintaining quality.
- Developed clear designs and built stages ,and other small art projects for shoots, and camera.
- Supported project timelines and processes to ensure on-set flow and and correct placement.
Production Assistant - Intern
MASS APPEAL - Record Label
01.2018 - 01.2019
- Perform administrative tasks such as answering calls, scheduling meetings, conference room bookings and running errands.
- Process and distribute all incoming and outgoing mail via interoffice, FedEx or UPS.
- Pick-up and deliver mail, parcels, copy jobs and faxes internally.
- Monitor artist’s website & Social Properties including Instagram, Facebook, YouTube, Soundcloud.
- Supported team in managing equipment setups and ensuring proper functionality.
- Adapting quickly to changing priorities, providing support for multiple ongoing tasks.
Community Service Agent/Mailroom Clerk
WEWORK
01.2016 - 05.2018
- Efficiently filed, sorted, and distributed mail across the organization.
- Organized and maintained conference rooms to ensure readiness for meetings and events.
- Earned ATAP Certification.
- Assisted with client move-in and move-out processes, ensuring spaces were properly organized.
- Performed heavy-duty tasks, including moving furniture, equipment, and electronics to designated locations.
- Analyzed member feedback to support service improvements and continuous enhancement initiatives.
- Communicated effectively with customers to address concerns and provide appropriate solutions..
Maintenance/Kitchen Manager
Neapolitan Express
12.2014 - 12.2015
- Prepared work schedules and assigned duties for employees and kitchen staff.
- Enforced safety rules and food-handling protocols to maintain a compliant kitchen environment.
- Set up and organized dining areas for restaurant opening and closing.
- Oversaw daily kitchen operations, ensuring consistent adherence to food safety and quality standards.
- Evaluated staff performance and provided constructive feedback to support professional development
Facilities - Mailroom Ops Clerk
Park Hudson Int’l - WebMD
06.2011 - 09.2014
- Efficiently sorted, filed, and distributed incoming mail across all departments to support daily operations.
- Retrieved and delivered office correspondence to internal departments in a organized manner.
- Processed all incoming and outgoing packages, ensuring accurate documentation and on-time shipment handling.
- Prepared, documented, and processed invoices for FedEx and mail shipments, as well as incoming payroll and outgoing checks.
- Provided administrative support by completing daily tasks promptly and contributing to overall office efficiency.
- Maintained organized office systems by regularly updating files, records, and supply inventories
Education
High School Diploma -
Herkimer Community College
Herkimer, NY12.2011
Diploma - undefined
Secondary School of Law H.S.
Brooklyn, NY06.2010
Skills
- Production support
- Administrative support
- Special projects
- Building operations
- Supply management
- Customer service
Timeline
Intake Coordinator
Preffered Home Care
09.2024 - 03.2025
Production/Art&Design Coordinator
FREELANCE
02.2021 - 07.2022
Production Coordinator/Assistant
FREELANCE
01.2019 - 03.2023
Production Assistant - Intern
MASS APPEAL - Record Label
01.2018 - 01.2019
Community Service Agent/Mailroom Clerk
WEWORK
01.2016 - 05.2018
Maintenance/Kitchen Manager
Neapolitan Express
12.2014 - 12.2015
Facilities - Mailroom Ops Clerk
Park Hudson Int’l - WebMD
06.2011 - 09.2014
Diploma - undefined
Secondary School of Law H.S.
High School Diploma -
Herkimer Community College