NBuchey Davis
Independence,MO
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
5
5
years of professional experience
Work History
Associate
Ross Dress For Less
09.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Clerk
QuikTrip
03.2022 - Current
- Supported loss prevention efforts by diligently monitoring suspicious activity and reporting concerns to management promptly.
- Boosted sales through attractive merchandise displays and effective cross-selling techniques.
- Improved efficiency in restocking shelves by coordinating closely with backroom staff on product availability and delivery schedules.
- Resolved customer complaints in a professional manner, finding solutions that meet both customer needs and company guidelines.
- Maintained a clean and orderly store environment by performing routine cleaning tasks and addressing spills or hazards promptly.
Assistant Store Manager
Burger King
05.2019 - 03.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Car Wash Attendant
Kevin's Car Wash
01.2019 - 08.2019
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
Education
No Degree - Dental Assisting
Concorde Career College
Kansas City, MO05.2018
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Problem Resolution
- Team Collaboration
- Assertiveness
Timeline
Associate
Ross Dress For Less
09.2023 - Current
Clerk
QuikTrip
03.2022 - Current
Assistant Store Manager
Burger King
05.2019 - 03.2022
Car Wash Attendant
Kevin's Car Wash
01.2019 - 08.2019
No Degree - Dental Assisting
Concorde Career College
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