Nathan Asher
Frenchburg,KY
Summary
Accomplished Pro Services Specialist with a proven track record at Lowes Home Improvement, enhancing productivity through innovative techniques and efficient project management. Expert in industry trends with strong negotiation skills and a focus on customer service excellence. Skilled in multitasking, organization, and computer proficiency, Excel in fostering professional growth and streamlining operations for peak performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pro Services Specialist
Lowes Home Improvment
09.2024 - Current
- Implemented innovative tools and techniques to increase overall productivity while maintaining high-quality standards in service delivery.
- Negotiated contracts with clients, working collaboratively to establish mutually beneficial terms and conditions for both parties involved.
- Streamlined internal processes for increased efficiency in handling client requests and project management.
- Evaluated current industry trends and competitor offerings to remain knowledgeable about best practices within the field of pro services specialization.
Assistant Manager of Operations
Menifee Bookkeeping and Tax
01.2021 - 04.2024
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
Front Desk Manager
Berea Fitness
08.2022 - 01.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Education
No Degree - Public Accounting And Business
Eastern Kentucky University
Richmond, KYSkills
- Industry expertise
- Payment processing
- Innovation skills
- Multitasking and organization
- Customer service
- Money handling
- Customer relations
- Computer proficiency
- Data entry
- Product knowledge
- Documentation
- Appointment scheduling
Certification
- Forklift Operator Certification – Occupational Safety and Health Administration (OSHA).
Timeline
Pro Services Specialist
Lowes Home Improvment
09.2024 - Current
Front Desk Manager
Berea Fitness
08.2022 - 01.2023
Assistant Manager of Operations
Menifee Bookkeeping and Tax
01.2021 - 04.2024
No Degree - Public Accounting And Business
Eastern Kentucky University
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