Certified nCino/Salesforce admin who is a fast learner and eager to customize solutions and translate functional requirements into technical requirements for the business through team work, collaboration, extreme ownership, and gold standard customer service.
➡ Assisted FUB's "Go-Live" with nCino Commercial Banking, partnering with SIs and nCino contractors
➡ Successfully rebuilt collateral types post go-live based upon business request to update 50 and add 14 net new
➡ Utilized AutoRABIT as the DevOps tool for choice for metadata and RBC deployments
➡ Created a Flow to mitigate a current nCino bug with DocMan permission layers
➡ Proactively engaged with cross-functional teams to communicate and address data-related challenges with the manual upload of data in preparation of the nightly sync
➡ Configured Smart Checklist (SCL) based on FI's requests and provided a live demo off all its features
➡ Implemented nCino's proprietary Form Syntax on various custom forms and utilized it to create criteria based rendering on SCL
➡ Utilized SOQL queries to problem solve unclear requirements, road blocks, and to efficiently complete tasks
➡ Configured SF org from scratch with incomplete functional requirements into technical requirements
➡ Customized & Configured Standard/Custom Objects, OWD/Security, Page Layouts, Paths, Validation Rules, Flows, Dynamic Fields, Reports/Dashboards, Users/Profiles, In-App Guidance, Email Templates
➡ Created end-user training materials by leveraging PPT, Loom, in-app guidance, and Learning Paths
➡ Managed loan life cycle while implementing best practices and repeatable systems
➡ Troubleshooted complex road blocks with loans in process, providing timely solutions
➡ Partnered with business partners to ensure successful closings
Certified Salesforce Administrator