Nícolas Santos Magalhães

• Provided engaging and creative English lessons for children across various proficiency levels, ensuring a fun and interactive learning experience
• Delivered personalized 30-minute individual lessons, focusing on building vocabulary and language skills
• Conducted group lessons, including storytelling and conversation sessions to encourage language use in a social context
• Incorporated games and creative activities into lessons to make learning enjoyable and effective
• Adapted teaching methods to meet the unique needs of each child, ensuring an engaging and educational environment

• Supported the sales and business development team in managing key automotive accounts, analyzing sales strategies, and coordinating internal sales processes
• Assisted Key Account Managers in managing key automotive clients and developing new business opportunities
• Provided support in sales planning, strategy analysis, and business profitability assessments
• Managed internal sales processes, including quotations, invoicing, prototype sales, account monitoring, and price registration
• Collaborated with cross-functional teams to ensure smooth sales operations and project execution

Provided front desk support, ensuring a smooth guest experience through efficient booking management, customer service, and administrative tasks.

• Managed individual guest bookings, check-ins, and check-outs.

• Handled transactions at the bookshop cash register.

• Managed lost and found items, ensuring proper documentation and guest assistance.

• Assisted guests with inquiries and provided exceptional customer service.

Provided high-quality guest service by assisting in meal service, housekeeping, and maintaining event spaces to ensure a welcoming environment.

• Servery: Served meals to guests, maintained cleanliness in dining areas, and managed dishwashing tasks.

• House Team: Prepared guest rooms by cleaning beds, bathrooms, and coffee stations.

• Front of House: Organized and cleaned meeting rooms to ensure a professional and comfortable setting.

Supported procurement operations by managing supplier relationships, overseeing order fulfillment, and ensuring timely material availability.

• Coordinated with international and national suppliers, managing orders, negotiating deadlines, and scheduling material collection.

• Conducted follow-ups and internal negotiations with engineering to meet factory requirements.

• Assisted buyers with daily tasks, including budget management, purchase order issuance, and control.

• Maintained communication with internal customers to ensure procurement needs were met.

• Established and maintained business relationships with suppliers.

• Uploaded and organized files in GE BOX for documentation purposes.

• Managed order book, negotiated deadlines, confirmed orders, and updated the system with contractual dates.

Responsible for overseeing administrative and financial operations, ensuring efficiency and accuracy in daily tasks.

• Facilitated employee admissions and company closure processes.

• Managed payroll and payments for employees and suppliers.

• Prepared and analyzed sales reports to support business decisions.

• Supervised inventory and stock management to optimize supply levels.

• Oversaw website operations, including invoice issuance, customer communication, and order fulfillment.

• Assisted in managing social media activities to enhance online presence.